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Captain Cooks Casino Review

Rating: 5/10

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Present icon Welcome package: 275% up to C$475 + 100 Free Spins Get Bonus Go to Captain Cooks Casino

Review updated:

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Present icon Welcome package: 275% up to C$475 + 100 Free Spins Get Bonus Go to Captain Cooks Casino
Specifications
Registration Process 5
Usability 5
Promotions 5
VIP Experience 5
Slots 5
Game Types 5
Payments 5
Mobile 5
Support 5
How we rate casinos
Reviewed by Daniel Bennet
Fact checked by Dmitry Rogalchuk
Page contents

General information about Captain Cooks Casino

Our Captain Cooks Casino Canada review is fully based on our tests. During our research, we were able to examine the casino’s fundamentals, helping us to establish that this operator is reliable. Fresh Horizons Ltd launched this casino in 2003. It’s a Microgaming-powered site (now, Games Global), so the software is from this supplier and its mini-brands are owned by this company. The fact that Kahnawake licenses this operator, holds eCOGRA gambling certificates, and is protected via security tools like SSL encryption and AML helps it rank highly overall.

Captain Cooks Casino Review
Website captaincooks.casino/en/
Software provider
Established
Deposit methods
Email support@captaincookscasino.eu
Licence Kahnawake Gaming Commission
Live chat Yes
Casino games 550+
Payout time 48–96 hours
Total payout 91.8%
VIP 6 levels
Owner Fresh Horizons Ltd.
Owner's other brands Casino Classic, Golden Tiger, Grand Mondial, Quatro Casino, Villento, Yukon Gold, Zodiac
SSL certificate Yes, 128-Bit Encryption by Google Trust Services LLC
Live casino providers Games Global, On Air, Gameburger, Foxium, Crazy Tooth Studio
Category Best paying casinos, Real money, $10 Deposit Casinos Online, $20 Deposit Casinos Online, No download casino, Minimum deposit casinos, Mobile casinos, Fast payout, Casinos for Iphone, Casinos for Android, Casinos for Ipad, $5 Deposit Casinos Online, Virtual Reality Casino

Sign up to casino

Why to sign up with Captain Cooks?

Besides being a part of the reliable Casino Rewards group, Captain Cooks is worth visiting due to its C$475 + 100 FS welcome pack and 550+ games, including 100+ progressive jackpot slots.

Best bonus offers from Captain Cooks Casino in 2024

Bonuses of Captain Cooks casino
🍒 Captain Cooks Casino Get Bonus
💰 Welcome Deposit Offer 275% up to C$475 + 100 Free Spins
🎁 Match Welcome Bonus 275% up to C$475
🌟 First Deposit 100 chances to win massive jackpot
💲 Minimum Bonus Deposit C$5
❗️ Bonus wagering requirements 200x for the first and second deposits, 30x for the following deposits

Usability in Captain Cooks Casino

Rating: 5/10

The work on our Captain Cooks Casino review started with usability tests. We opened the site on desktops and mobile devices to make sure that its optimization for iOS and Android is smooth, and we were impressed. We find the Winners List a really helpful tool for analysis. Registration was fast, and we didn’t experience glitches during our tests. The design could be more modern, and we didn’t find a wide range of navigation tools to sort games, but some basic filters are on offer, and in general, the site is a convenient gaming hub for new and experienced casino enthusiasts alike.

Advantages

  • Convenient navigation on desktop and mobile devices
  • Understandable registration process
  • Support chat is easy to find

Disadvantages

  • The casino could have more search filters
Usability in Captain Cooks Casino

Registered players can see more filters of Captain Cooks Casino, including hot/cold signs on slots and the For You section where the site adds games which could potentially suit users based on their behaviour on the site.

Daniel Bennet

University of Toronto’s Bachelor of Commerce, Finance and Economics expertise, focus on financial strategies, Gambler's Fallacy, RNG, and Probability Theory research.

Registration at Captain Cooks Casino: Our Personal Experience

Rating: 5/10

To ensure our research was comprehensive and relevant, we created a Captain Cooks Casino Canada account, tracking our steps for readers to use as a guide:

  1. By pushing the ‘Play Now’ button on this page, we visited the official site.

    Captain Cooks casino - registration process step 1
  2. Then, we pushed the ‘Click Here to Play Now’ red button and opened the first part of the registration form where we entered the first name, last name, and email address.

    Captain Cooks casino - registration process step 2
  3. By pushing ‘Next’, we open the next part of the form where we add the date of birth and gender.

    Captain Cooks casino - registration process step 3
  4. After this, it’s necessary to set up a password.

    Captain Cooks casino - registration process step 4
  5. Next, we added address details and selected the country and currency (Canada and CAD are available).

    Captain Cooks casino - registration process step 5
  6. Finally, we added a phone number and occupation. Here, players also confirm whether they want to get a welcome bonus and that they are of legal age. After these steps, we entered the account, deposited, and started playing.

    Captain Cooks casino - registration process step 6

Our tests of deposits & withdrawals

Rating: 5/10

To make sure that Captain Cooks online casino is suitable for real money gameplay, we tested its payment methods and different transaction types. The range of banking options for Canadians is wide, including bank cards, Interac, MuchBetter, InstaDebit, Flexepin, and paysafecard. We opted for Interac and were happy to see the minimum limit of 5 CAD. However, we were somewhat disappointed with the minimum withdrawal limit of 50 CAD. Upper cashout limits come up to 10,000 CAD per transaction, and fees are applied only to bank transfers.

Payment systems of Captain Cooks Casino
Payment
System
Min–Max Deposit Time Deposit Fees Min–Max
Withdrawal
Time Withdrawal Fees
Interac C$5–n/a Instant 0%
Visa C$5–n/a Instant 0% C$50–10,000 1–5 days 0%
Master Card C$5–n/a Instant 0% C$50–10,000 1–5 days 0%
Revolut C$5–n/a Instant 0% C$50–10,000 48–96 hours 0%
Payz C$5–n/a Instant 0% C$50–10,000 48–96 hours 0%
Interac eTransfer C$5–n/a Instant 0% C$50–10,000 48–96 hours 0%
MuchBetter C$5–n/a Instant 0% C$50–10,000 48–96 hours 0%
eCheck C$5–n/a Instant 0%
Instant Payment C$5–n/a Instant 0%
InstaDebit C$5–n/a Instant 0%
PaySafeCard C$5–n/a Instant 0%
Flexepin C$5–n/a Instant 0%
Neosurf C$5–n/a Instant 0%
Bank Transfer C$50–10,000 1–5 days 2%
show moreshow less

Depositing Money Into Your Account

  • After registration, open your casino’s deposit section.
  • The site will prompt a range of payment options to choose from.
  • Your payment option will display limits to set your deposit amount.
  • Accept the transaction through your payment option and start playing.

Withdrawing Your Winnings

  • Open the cashout section and choose a banking option.
  • You need to have at least C$50 to request a withdrawal.
  • In most cases, you account has to be verified to get a cashout.
  • Wait for a pending period and the processing time to get the money.

According to T&Cs of Captain Cooks, the pending period is 48 hours. Then, the casino processes the transaction on its side, after which, you also need to wait for your banking option to accept the transfer.

Daniel Bennet

University of Toronto’s Bachelor of Commerce, Finance and Economics expertise, focus on financial strategies, Gambler's Fallacy, RNG, and Probability Theory research.

Captain Cooks Casino Mobile and Applications

Rating: 5/10

At the moment of writing, the Captain Cooks Casino mobile app is absent. But this won’t be an obstacle for iOS and Android users since our experience shows the browser version meets the needs of even the most demanding mobile user. We tested Captain Cooks Casino mobile games and didn’t see differences or problems of any kind.

Captain Cooks Casino Mobile and Applications

Bonuses and promotions at Captain Cooks Casino

Rating: 5/10

Players joining Captain Cooks Casino can spin the reels of progressive jackpot games and claim match bonuses of varying value up until their fifth deposit:

  • Welcome bonus: 100 chances to win on progressive jackpot games
  • Second deposit: 100% match up to C$100
  • Third deposit: 50% match up to C$150
  • Fourth deposit: 25% match up to C$125
  • Fifth deposit: 100% up to C$100
Bonuses and promotions at Captain Cooks Casino
  • 100 Chances Welcome Bonus

    Your first Captain Cooks Casino deposit of C$5 will bring you 100 chances to use on the progressive Mega Money Wheel (C$0.25 per bet). Essentially, this means Canadians get 100 chances to win a progressive jackpot.

  • Match Welcome Bonus up to C$475

    The next 4 deposits are combined with match bonuses, bringing the potential bonuses available to new customers up to a sum of C$475:

      • Second deposit: 100% up to C$100
      • Third deposit: 50% up to C$150
      • Forth deposit: 25% up to C$125
      • Fifth deposit: 100% up to C$100

    Please note that the min. deposit is C$10, and the wagering requirement is 30x.

Responsible Gambling

Our team always warns players about responsible gambling rules, so we checked Captain Cooks Casino for this aspect. The link in its footer has a range of helpful tips and links to prevent gambling addiction. We like that the site features a link to the quick self-assessment test and links to organizations like Gamblers Anonymous. Conveniently, you can also get more information about filtering programs like Cyberpatrol and Cybersitter.

Responsible Gaming at Captain Cook Casino

Captain Cooks Casino Features
Feature Available
Deposit Limits
Time Out
Self Exclusion
Self-assessment test

Captain Cooks has an opportunity to set deposit limits (daily, weekly, monthly) and request self-exclusion for 24 hours, 6 weeks, or 6 months. But we should note that this option isn’t automatic; you need to contact customer support for these settings.

Daniel Bennet

University of Toronto’s Bachelor of Commerce, Finance and Economics expertise, focus on financial strategies, Gambler's Fallacy, RNG, and Probability Theory research.

What types of games we tested

Rating: 5/10

Since Casino Captain Cooks is packed with games from Games Global, we had enough time to get familiar with its products. Once registered, the upper menu with games will display several categories, so we tested these software types from that list.

  • Blackjack

    We opened the category with tables and found several blackjack games there. They were Atlantic City Blackjack, Classic Blackjack, and European Blackjack Gold. Considering these games' high RTP and diversity, Captain Cooks Casino has a pretty good collection.

  • Live dealer games

    A separate menu section for live dealer games offers only one live dealer game. However, it’s a lobby and once you open it, you can switch between several table games hosted by real dealers. The overall quality of streaming met the standards one would expect from a modern online casino such as Captain Cooks Casino.

  • Jackpot slots

    Games Global knows exactly how to create awesome progressive jackpot slots, so we opened this collection via a special menu category and tested several cool titles, including Mega Moolah, Mega Vault Millionaire, Cash Splash, and Atlantean Treasures: Mega Moolah.

Slots portfolio - our verdict

Rating: 5/10

By reading Captain Cooks Casino reviews and relying on our own research, we decided to highlight the top slots we tested on the site.

11 Enchanting Relics

Considering the 10,000x max win potential and high variance, I played this slot at a max bet. In about 10 minutes, I received 10 free spins and managed to get 30 extra Wilds thanks to the bonus wheel.

3 Devils Pinball

During my gaming session of about 100 spins, 2x Wild Multiplier symbols were quite frequent. Thanks to bonus features, I managed to increase the grid and even get 5x multipliers in the bonus round.

9 Masks of Fire

Due to medium volatility, I wasn’t surprised that the entire session was packed with moderate wins. After about 25 spins, I received free spins (12 FS, 2x), and I even was lucky to retrigger them in 9 Masks of Fire.

List of the slots at Captain Cook Casino

Available Slots Providers

Captain Cooks is fully powered by Games Global, so its library is quite limited. However, this company owns a range of small studios which develop great games for the supplier. Thus, Canadians playing at Captain Cooks can meet studios like Area Vegas (Diamond Rush Express) and Foxium (Oink Bankin’). At any rate, these studios all work under Games Global’s control with eCOGRA licensing.

Available providers of Captain Cook Casino

Slots RTP

Featuring an average RTP of over 96%, Captain Cooks has a decent payout rate. Canadians should also consider the RTP score of a particular slot before starting to play. For example, 3 Lucky Hippos has a 96% rate, and Immortal Romance boasts an even higher rate of 96.86%.

Why it is important to know the RTP of slots?

If you know the RTP of slots, you can minimize the house edge, unless these are progressive slot machines. Our experts review Canadian-friendly slots and add RTP rates to each review.

Limits of bets

Betting limits at Captain Cooks vary from casino to casino, but the average rate is about C$0.1 to C$50. For example, the Thunderstruck Stormchaser slot has C$0.2 to C$25 limits, so it’s not the best option for high-rollers, and Mining Pots of Gold supports stakes of up to C$60 per spin, which is more suitable for a large bankroll.

Card and Table Games Variations

Table games have two sections regular card games and video poker. During testing Canadian Captain Cooks Casino, our expert launched Multi-Hand Vegas Single Deck Blackjack, Multifire Roulette, and Rapid Card Chase. The entire test showed that games are not only mobile-focused but also suitable for different bankroll sizes.

List of the card games at Captain Cook Casino

Live Casino Experience in Captain Cooks Casino

Games Global owns a range of small studios working under its wing, and OnAir is one of such brands aimed at live software. Players can launch real money roulette, blackjack, and other tables with dealers, and we tested each category. Both the performance on multiple devices and an opportunity to chat with dealers add to the experience.Captain Cook Casino Live Blackjack

Captain Cooks Live Casino

Live Casino of Captain Cooks Casino
Live Blackjack
Live Baccarat
Live Roulette
Live Shows

Available Jackpots

Being home to software from Games Global, Captain Cooks can offer popular progressive jackpot slots and even tables connected with several huge prize pools, including WowPot and Mega Moolah. These games are Cash Splash, Roulette Mega Moolah, and more. Interestingly, one of the Mega Moolah network slots hit €19.4 million on 30/04/2021.

Jackpots in Grand Mondial Casino
Available Jackpot Slot name
C$13,944 Cash Splash
C$5,891,673 Atlantean Treasures: Mega Moolah
C$5,891,673 Roulette Mega Moolah

List of Jackpot Slots of Captain Cooks Casino

VIP experience - Loyalty Program

Rating: 5/10

Captain Cooks is a part of the large Casino Rewards loyalty program designed for a group of top-notch casinos being a part of a huge corporation. Canadians collect status points and get more privileges by following this way.

VIP experience of Captain Cook Casino

How we tested email & live support

Rating: 5/10

Our test of the Captain Cooks Casino support agent didn’t meet the standards we would expect. That’s because the chat uses a bot to answer some typical questions, and when you have something specific, you see a separate window where you are offered to wait for about 44 minutes to contact a personal manager. As for the ways to get in touch, they are as follows:

    • Live chat: yes, 24/7;
    • Email: support@captaincookscasino.eu;
    • FAQs
Live Support and Email check
Customer support Options
Live chat, email, telephone
Available hours
24/7
Phone
+1-866-312-7466
Social
Live chat, email, telephone

Captain Cooks Casino Terms and Conditions

We examined both the structure of the T&Cs section at Captain Cooks and its fairness. We can note that there is a heading with sections dedicated to various important issues, and the terms clearly explain what you will experience on the site, including the 48-hour withdrawal processing time (14.2.h) and C$50 or C$100 fees for withdrawals below or higher than 3,000 units via Direct Bank Transfer (14.2.h).

Captain Cooks Casino Terms and Conditions

Full terms and conditions you can read here

According to T&Cs section 14.2.i, Captain Cooks sets a maximum C$4,000 weekly withdrawal when your winning is greater than the total deposit amount across the entire Casino Rewards network.

Daniel Bennet

University of Toronto’s Bachelor of Commerce, Finance and Economics expertise, focus on financial strategies, Gambler's Fallacy, RNG, and Probability Theory research.

Captain Cooks Casino Comparing With Other Popular Brands in Canada

You’ll enjoy Captain Cooks for its excellent reputation and top-tier jackpot games, but we’ve prepared a comparison table where you can find casinos with more providers and regular bonus offers, so you can choose great alternatives here.

Captain Cooks Casino In Comparison With Other Casinos
Casino logo Casino name Withdrawal time Games Withdrawal limit Bonus Cashback
hot bet casino logo Hot.bet Casino 0–24 hours Baccarat, blackjack, roulette, slots, lotteries, bingo, scratch cards, crash games C$10,000 Welcome package: 100% up to C$750 + 100 Free Spins N/A
Lemon Casino logo Lemon Casino Instant Blackjack, baccarat, roulette, video poker, TV shows C$3,500 Welcome package: C$600 + 200 Free Spins Up to 7%
sg-logo-big SG Casino 0-24 hours Baccarat, blackjack, roulette, live dealer games C$7,000 Welcome package: C$750 + 200 Free Spins up to 15%
Tsars Casino logo Tsars Casino 0–24 hours Video slots, baccarat, blackjack, roulette C$5,000 Welcome Package: C$3,000+ 200 free spins N/A
rooli casino logo Rooli Casino 0–2 hours Poker, baccarat, baccarat, blackjack, wheel of fortune, bingo, crypto games C$5,000 Welcome Package: Up to C$4,000 + 475 Free Spins N/A

Captain Cooks Casino Background and Reputation

The Casino Rewards group is a huge gambling company known for a range of reputable casinos like Grand Mondial, and Captain Cooks is one more trustworthy operator that guarantees fair gaming. The site is SSL-encrypted and equipped with AML and KYC. Besides, the casino operates in Canada under the Kahnawake license and gets regular positive reviews from players.

Captain Cooks Casino Reputation

Games Global which supplies the site has been around for decades, so Canadians access RNG-tested software with fair and random outcomes audited by eCOGRA.

Daniel Bennet

University of Toronto’s Bachelor of Commerce, Finance and Economics expertise, focus on financial strategies, Gambler's Fallacy, RNG, and Probability Theory research.

Casinos Similar to Captain Cooks Casino

We like high-quality gambling sites, and once we see something as decent as Captain Cooks Casino, we are here to review this operator as well. That’s why we’ve got a rating of the best Canadian online casinos similar to Captain Cooks. You can trust this list since our experts employ a maximum detail-orientated approach, examining terms and conditions to make sure that players are treated properly.

Captain Cooks Casino Complaints

Our research is based on players’ real experience, so we examined feedback on independent sites and learnt how the operator reacts to complaints. Well, there were cases when players couldn’t wager the bonus due to a high turnover score. When players had questions, the casino representative got in touch with users to provide help. Fortunately, we didn’t find non-responded or serious complaints.

The issues you should consider include complaints about a somewhat small gaming library and the absence of regular bonuses, so consider this when you are a bonus-seeker looking for thousands of slots.

Daniel Bennet

University of Toronto’s Bachelor of Commerce, Finance and Economics expertise, focus on financial strategies, Gambler's Fallacy, RNG, and Probability Theory research.

Our summary

Operators which have been around for decades and have a perfect reputation definitely deserve to be noted. Captain Cooks Casino legit licensing and feedback from players show that the site will be good for Canadians. We tested many things highlighting the site’s services, including payments, games, and support. Of course, the live chat could be improved, but everything else really looks perfect.

Daniel Bennet

Author: Daniel Bennet
  • 554 articles
Expert in:
  • Payment Systems
  • Games Probability

I expected a lot from Captain Cooks Casino since it’s a well-known brand on the iGaming scene, and I wasn’t mistaken. Though bonuses I find here aren’t frequent, I enjoyed lots of other things like the presence of popular progressive jackpot games and a wide selection of RNG tables. That’s what I like!

Reviewed by Head of Content:
Dmitry Rogalchuk

Video about Captain Cooks Casino

Need some more insights to understand how Cooks Casino works in Canada? Then don’t miss our detailed video review. This brief overview will suit those interested in the basic facts of the casino site and its perks for Canadians!

Captain Cooks Сasino Online 【FULL Review & Bonus %year%】 video preview Here you will find Full Review of Captain Cooks Casino: https://casinocanada.com/casinos/captain-cooks/ Best New Online Casino 2023 must have several criteria to be considered so rightfully. And in this video, we decided to do a review on Captain Cooks Casino, and see if this popular brand can be so, considering that this casino was launched in 2007! We decided to compare whether Captain Cooks can compete with other players in the Canadian online casino market and see if you should choose this brand as the best new online casino in 2023. 00:00 - Introduction 00:28 - Bonuses and promotions 00:55 - Game Lobby 01:25 - Payments (Best Payout Casino 2023) 01:48 - Reliability 02:06 - Overall (New Online Casino 2023 - Captain Cooks Casino) As we found out, Captain Cooks casino can't quite be considered the best new online casino due to its small game collection, which only includes online slots from Microgaming and the presence of several Live Casino Games. However, it is a good place to get a very attractive welcome bonus, the analog of which does not exist in most best online casinos. Therefore, we think that it is definitely worth playing online slots here, as the reliability of the casino and its time on the market in Canada is amazing.

FAQ

Is Captain Cooks Casino suitable for Canadians?

Yes, the site accepts Canadians and the registration form has Canada and CAD for local players.

Do I have bonuses at Captain Cooks Casino?

Yes, Canadians can get a generous pack of 100 chances to use on the progressive Mega Money Wheel (C$0.25 per bet) and C$475 for the next 4 deposits.

Does Captain Cooks Casino have progressive jackpots?

Yes, you’ll find a separate section for this category. Prize pools are displayed on these slots. We tested Cash Splash, Mega Vault Millionaire, Mega Moolah, and others.

Player reviews about Captain Cooks Casino

Frank Anderson Comment 1983
8.0/10
Frank Anderson
Posted on 16.06.2022
It takes a leap of faith to register in this casino since the list of games is only available once you've signed in. Still, the bonus offers were totally worth the risk. It offers a good game selection, although it doesn't work with many providers.
Kayla Morrow Comment 1769
9.0/10
Kayla Morrow
Posted on 22.03.2022
Captain Cooks Casino doesn't let you see the games before signing in, but the minimum deposit is so low that I decided to take my chances. What a well-spent fiver! This casino has plenty of games and promotions boosting our bankrolls every week.
Blake Beckman Comment 1733
8.0/10
Blake Beckman
Posted on 14.03.2022
There really isn't too much to complain about with Captain Cooks. The progressive slots on here are wonderful, and I had hours of fun browsing through the whole site. Overall, this site meets most of the criteria all casinos should.
Calvin Comment 1605
6.0/10
Calvin
Posted on 09.02.2022
Playing on my Phone is fun, the slots are the best. Captain Cooks Casino has a lot of bonuses but the one thing really grating my cheese is the fact that I have to pay 2% on my bank transfers! Not so cool . But like the site otherwise.
Carl G. Comment 1440
7.0/10
Carl G.
Posted on 29.12.2021
Really enjoyed the website and how it was set up, it was easy to get to the games I wanted. I thought the bonuses were different and made playing here fun. I was a bit disappointed that there was no mobile app, but overall would come and play here again.
gottogamegirl Comment 1385
8.0/10
gottogamegirl
Posted on 16.12.2021
I was a bit unsure of playing at Captain Cooks because they don’t let you browse the games first before you register and I didn’t know if my favourites would be there. I’m glad I did though - it had all my best slots and I found a few more that I like. It was super easy to fund my account and the 100 chances to win bonus was a fun welcome.
Aarav Parker Comment 1325
8.0/10
Aarav Parker
Posted on 06.12.2021
Microgaming powers most games in this casino. Although it's a superb provider, I would appreciate more variety. A friendly staff is always around to assist old and new gamblers, should any issue come up.
Ed Simons Comment 1267
7.0/10
Ed Simons
Posted on 24.11.2021
I like the games on this site, but they should add more promotions to keep players coming back. The game variety of Captain Cooks is still among the best, so I won't criticize this site too harshly.
Katherine Comment 1109
5.0/10
Katherine
Posted on 22.10.2021
I think this is a decent casino. The games are fun, but I don’t expect to win big when I play here. I haven’t had any trouble withdrawing my funds, though depositing money was frustrating.
Walter Comment 1047
7.0/10
Walter
Posted on 08.10.2021
The unique bonus offer is what made me spend money here The games are great, Hundreds of slots to your disposal and the software is awesome! Hours of entertainment here. and a few wins as well.I'll definitely come to Captain Cooks Casino again.

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