How We Review Casinos

Our review processIf you are looking for unbiased casino reviews that are written for players, by players, then you have come to the right place. At our site, we regularly test online casinos from the popular names that have been around for many years to brand new casinos that are just hitting the market. We test them on a whole range of different aspect including trustworthiness, usability, bonuses, promotions, software, slots, game types, payments, mobile and support. Our in-depth research playing at these online casinos means that we know which ones are best, so you do not have to waste your hard-earned cash and time finding the right online casino for you!

Our Reviews Are Always Unbiased

While other review sites may be biased, this is something you do not need to worry about here. All of our reviews are 100% impartial, there is no outside influence and in our reviews, you can read about both the good and the bad that they have to offer.

Furthermore, we do not take compensation for positive coverage in reviews and how they are rated is solely down to our real casino player Daniel Bennet. We will always do everything in our power to provide transparency and this will hopefully make your decision as easy as possible when choosing an online casino that is the right fit.

Find out more below about the different areas that we test at online casinos and what exactly we are looking for to decide on their rating.

1. What is Trustworthy?

When gambling online, the most important thing to do before you join and make a deposit at an online casino is to make sure that it is trustworthy. This is an absolute essential as you want to be safe in the knowledge you are playing somewhere that is safe and secure. To get a high rating, the online casino must have an online gambling license and be regulated by a reputable authority such as the Malta Gaming Authority or UK Gambling Commission. Additionally, we also take into consideration the year the online casino was launched and the length of time that they have been operating. The longer, the better as this shows us that it is a trustworthy casino that players love.

2. Usability criteria

If an online gambling site is not easy to use, most players will click off pretty quickly. The casinos that we give a high rating to are clearly laid out and have a menu where you can easily find the information that you are looking for such as payment information, VIP programmes, games, bonuses, terms and conditions and more. Furthermore, we want to see in the gaming section a search bar and a filter system where you can narrow down the search for the game that you want by software provider, features, themes and more. Lastly, the casino also has to carry over this great desktop usability to mobile so players can easily locate the games that they want whilst on the move.

3. All kind of Bonuses and Promotions

The range of bonuses and promotions on offer is a key aspect of any online gambling site. To be the best, online casinos have to offer a good range of bonuses and promotions for both new players and regular players to their site. For newbies, we want to see a generous welcome offer or package. This could be a large 1st deposit bonus combined with free spins or bonus money for the first three deposits to the site. A welcome offer similar to this will be highly marked. Furthermore, we would want to see a wide range of promotions for players who regularly return to the site. This could be in the form of cashback, free spins, bonus money or tournaments. Finally, most online casinos do offer some variation of a VIP programme but not every programme is great. There should be a reasonable points to money deposited ratio and there should be great perks such as exclusive promotions, faster withdrawals, personal account managers, cashback and more.

4. Information about Softwares

Nowadays, online casinos that only offer a few software providers are getting left behind and will get a very low score at our site. Casinos must have a large range of software providers if they want to get the best possible score. This includes having global and well-known providers such as NextGen Gaming, Merkur Gaming, Scientific Games, NYX and Microgaming. Middle tier providers that are on their way up are great too such as Blueprint Gaming, Thunderkick and Red Tiger Gaming. We also love to see smaller software providers at online casinos as this offers players the chance to test out new games and technology that they may not have experienced before. Finally, for online casinos that offer live casino games, they must be provided by a reputable software developer such as Evolution Gaming or NetEnt.

5. Slots and all about them

Online slots are the most popular game that is played at online casinos and so when we are reviewing online casinos, we like to see a wide variety of slot games provided. We previously talked about software providers and casinos with a large number of software providers will be given a higher rating as this means more games to choose from. Furthermore, it is good to see variety in the types of slot games offered such as 3-reel classic games, video slots and progressive jackpots slots. Plus, different themes such as TV, film, music, locations and nature. Casinos offering a wide variety of slot games can expect to get a better score.

6. Game Types which offer online casinos

While slot games are very important, it is also important to see other types of games provided at online casinos to keep things interesting. Casinos that offer a good range of table and card games are likely to get a better score, such as blackjack, roulette and baccarat as well as games such as video poker. Furthermore, to get the best score the casino must have a live section where players can access a variety of live casino games from brilliant software providers such as Evolution Gaming and NetEnt. Lastly, some casinos will also offer other types of games such as scratchcards. The highest rated casino will have most of these options plus a brilliant range of slot games.

7. Detailed Payments Reviews

If you have played at many online gambling sites before, you will know that while some casinos offer a huge variety of payment methods to choose from, others are very limited. This can be extremely frustrating for those players with a specific payment method preference that is not offered. Our reviews look at the number of payment methods available and the different types on offer. For example, we like to see a range of debit cards, credit cards, e-wallets like PayPal and Skrill, pay by mobile, vouchers and even cryptocurrency. Additionally, we like to look at the fees associated with the payment methods on offer for both deposits and withdrawals as well as the processing times. A great casino will have a wide range of payment option variations, no fees and fast processing.

8. Mobile friendly & Mobile Apps

More and more players are accessing their favourite gambling games from their mobile device and so it is extremely important for online casinos to make this easily accessible. To provide our rating, we look at how mobile friendly a casino site is, how many of their games can be played on mobile, if there are any apps available to download and whether these apps are available on both iOS and Android or just one. Casinos that offer none of these will receive a low rating, while online casinos that offer all of these mobile gaming aspects will get full marks.

9. Support works quality

Having a good customer support system in place is vital when playing at an online casino. If you run into any difficulties or have a query that needs to be answered, you will want to know that there is a customer service team that you can get in touch with quickly if you have to. We like to look at the various options for contacting the customer support team as well as their hours of operation. The top scoring will always go to casinos that offer their customer support 24/7 and provide a telephone number, email address and live chat option for their players.


As you can see, you will not find anywhere else online gambling reviews that are as thorough and in-depth as ours. So, why not now go ahead and start looking at our huge range of casino reviews and our top online casino recommendations to find the perfect online casino for you.