Add your review

Review of Jackpot City Casino Canada

Q: Is Jackpot City a mobile-friendly gambling site?

Yes, Jackpot City in Canada is fully optimized to play on mobile gadgets with many mobile casino games operated on iOS and Android. Besides the mobile version, you can install a cool mobile app for a real money casino experience on-the-go.

Q: What bonus can I get at Jackpot City upon registration?

The first deposit of C$10+ brings 10 Daily Bonus Spins. Plus, the first 4 deposits bring C$1,600 at a 35x wager.

Q: How do I know Jackpot City is trustworthy?

Jackpot City Casino is a legal online casino that has been around since 1998 and holds MGA and Kahnawake gambling licences. Plus, software from Games Global is all tested by eCOGRA, while Jackpot City reviews from real players are positive.

Rating: 7.4/10

Lots of jackpot progressive slots
Low deposit limits of C$5
Hefty welcome pack for newbies
Kahnawake licensing & safety certificates
Mobile optimization for all devices

Click to claim

Welcome Bonus: 400% up to C$1,600 + 100 Free Spins Get Bonus Go to Jackpot City Casino

Click to claim

Welcome Bonus: 400% up to C$1,600 + 100 Free Spins Get Bonus Go to Jackpot City Casino

Specifications
Registration Process	7
Usability	8
Promotions	7.2
VIP Experience	7
Slots	7.6
Game Types	7.5
Payments	7.6
Mobile	7.7
Support	7.2

How we rate casinos

Visit Jackpot City Casino Go to Jackpot City Casino

Author: Alan Kendall

Updated: 25.07.2024

Ad Disclosure

General information about Jackpot City Casino

Our Jackpot City Casino review touches on key facts and uses detailed research to form our take, and it starts with basic information about the operator. Bayton Limited Casinos launched the casino in 1998, so it’s one of the oldest existing online casinos in Ontario, Quebec, British Columbia and other regions. While it is not regulated by iGaming Ontario, the site’s gambling licences are issued by the Kahnawake Gaming Commission and MGA (Malta Gaming Authority), while eCOGRA issues the software certification and SSL encryption to ensure the safest possible payment technology.

Review of Jackpot City Casino Canada
Website	www.jackpotcitycasino.com
Software provider
Established	1998
Deposit methods	+ 9 More + 4 More Less Less
Email	info@jackpotcity.com
License	Kahnawake Gaming Commission, 00892
Live chat	Yes
Casino games	670
Payout time	24–48 hours
Total payout	99.2%
VIP	6 levels
Owner	Digimedia Limited Casinos
Owner's other brands	Spin Casino・Royal Vegas・Gaming Club・Ruby Fortune・All Slots Casino・Platinum Play・Lucky Nugget
SSL certificate	Yes, 256-Bit Encryption by Cloudflare, Inc
Annual revenue	<5,000,000$
Headquarters address	Kingsway House, Havilland Street, St Peter Port, Guernsey
Live casino providers	Pragmatic Play・OnAir
Category	Best paying casinos・Minimum deposit casinos・Mobile casinos・Fast payout・Casinos for Iphone・Casinos for Android・Casinos for Ipad

Best bonus offers from Jackpot City Casino in 2024

Offres de bonus de JackpotCity casino
🍁 Jackpot City Casino	Get Bonus
🎁 No Deposit Bonus	free tournament entry up to 100 free spins
💰 Welcome Deposit Offer	C$1,600 + 100 Free Spins
🎰 Game with Bonus Spins	9 Masks of Fire!
💲 Min. Bonus Deposit	C$20
✅ Bonus wagering requirements	35x

Usability at Jackpot City Casino in Canada

Rating: 8/10

Our tests are closely connected with the site’s usability, so we tested Jackpotcity Casino Canada in instant play mode and made sure that games are easy to find and launch on different gadgets. Signing up at Jackpot City is straightforward and the payments page is easy to understand. The casino also has a design is pleasing to the eye, making it an attractive choice of casino for Canadian players and residents in other provinces that value aesthetics. Our search for Jackpot City Casino games was all the easier due to navigation tools and mobile optimization.

Advantages

Registration takes a few minutes
The site has a cool design
Players can use different gadgets

Disadvantages

Customer support isn’t easy to access

“
Several menu filters can help you find different categories in a couple of clicks. Moreover, the Jackpot City Casino lobby displays all the most popular titles not to miss.
”

Alan Kendall

Expertise in the convergence of data communication and interactive media technologies. A focus on commercial advertising, online marketing, and digital media.

How We Pass Our Jackpot City Canada Registration Process

Rating: 7/10

We examined Jackpot City Casino ourselves to provide the most relevant results and information so you can see how efficient it was siging up at Jackpot City. We passed through the registration process via the guide below to get an account in the system.

The ‘Play Now’ button allowed us to enter the official site.
Here, we push the ‘Register’ button above on the right and open the registration form. In the first part of the form to register an account at Jackpot City, we added information about the country, username, email, phone number, and some personal details. Since our review is for Canadians, we selected Canada and CAD.
Finally, we provided information about the address and accepted the rules. Optionally, players are offered to save details for auto login and agree to receive bonuses available at Jackpot City. In a few seconds, we made a first deposit and launched several games for our tests of the online casino games at Jackpot City.

Our Test of Jackpot City Online Casino Deposits & Withdrawals

Rating: 7.6/10

Jackpot City Casino Canada is suitable for real cash payments, including deposits and cashouts in CAD. That’s why we decided to test transactions via several casino payment methods. Conveniently, casino players can choose from paysafecard, Interac, iDebit, MuchBetter, eCheck, and others.

Casino Payment Methods We Chose

We chose to make a fast deposit via a prepaid voucher and via Visa. In both cases, minimum deposits were as low as C$5. Jackpotcity Casino withdrawal starts from C$50, which is standard for this casino group yet larger than many of its competitors.

Jackpot City Casino Payment Methods
Payment System	Min-Max Deposit	Time	Deposit Fees	Min-Max Withdrawal	Time	Withdrawal Fees
Interac	C$5–25,000	Instant	0%	–	–	–
VISA	C$5–25,000	Instant	0%	C$50–10,000	1–3 days	0%
Mastercard	C$5–25,000	Instant	0%	C$50–10,000	1–3 days	0%
Visa Debit	C$5–25,000	Instant	0%	C$50–10,000	1–3 days	0%
e-Check	C$5–25,000	Instant	0%	C$50–10,000	1–3 days	0%
iDebit	C$5–25,000	Instant	0%	C$50–10,000	1–3 days	0%
Instadebit	C$5–25,000	Instant	0%	C$50–10,000	1–3 days	0%
Paysafecard	C$5–25,000	Instant	0%	–	–	–
MuchBetter	C$5–25,000	Instant	0%	–	–	–
Instant Payments	C$5–25,000	Instant	0%	C$50–10,000	1–3 days	0%
ecoPayz	C$5–25,000	Instant	0%	C$50–10,000	1–3 days	0%
Flexepin	C$5–25,000	Instant	0%	–	–	–

show moreshow less

Depositing Money Into Your Account

Log in or create an account at the Jackpot City site
Find Jackpot City's ‘Bank’ widget above on the right
Click on a preferred banking option from the list
Enter an amount to transfer and add payment details
Push the ‘Deposit’ button and confirm the payment

Withdrawing Your Real Money Winnings

Enter the ‘Bank’ menu and choose a withdrawal option
Select a banking method from the list
Add an amount to withdraw according to the site’s limits
Double-check the details and wait for your funds

“
Please note that funds must be withdrawn only via a method you’ve used for depositing on the site.
”

Alan Kendall

Expertise in the convergence of data communication and interactive media technologies. A focus on commercial advertising, online marketing, and digital media.

Jackpot City Mobile Casino Site & Casino App

Rating: 7.7/10

The Jackpot City casino mobile app can be installed through the official site. In addition, we’ve tested the browser version without installation, and the gameplay or other features weren’t worse than the casino app. We had an opportunity to try out different games at Jackpot City Canada on Android and iOS, so we know firsthand that the optimization level is high enough.

Bonuses and Promotions at Jackpot City Casino

Rating: 7.2/10

The Jackpot City bonus program is generous with plenty of online casino offers, though it’s more aimed at newcomers rather than existing customers. First-time depositors can count on free spins to use on a qualifying slot and several matched deposit offers for other online casino games:

100 Jackpot City free spins on 9 Masks of Fire for the 1st deposit
10 Daily Free Spins on a jackpot slot
Matched deposit bonuses worth up to C$1,600 in total spanning the 1st to 4th deposits.

Bonuses page at Jackpot City Casino site

10 Daily Free Spins Welcome bonus

Your first deposit of over C$10 at Jackpot City online casino will bring you an opportunity to get 10 Bonus Spins on a jackpot slot, which is common for any popular online casino.
Match Welcome Bonus to Play Casino Games

Once you’ve used the bonus spins, there are 4 matched deposit bonuses of 100% up to C$400 across the first four deposits, with a total of C$1,600 up for grabs. You don’t need a Jackpot City bonus code for any match bonus, and the wager is 35x.

Responsible Gambling at this Real Money Casino

Jackpot City has a link to the responsible gambling page in its footer, which is common for any reputable online casino in Canada. There, you can learn more about regulations for online gambling, gambling addiction, find contact details (e.g. 0-845-600-0133 or www.gamcare.org.uk), and even find a link to a gambling addiction test. However, it’s quite inconvenient that you have to contact customer support to set casino account limits.

Jackpotcity Features
Feature	Available
Deposit Limits
Time Out
Stake Limits
Profit/Loss Totalizer
Self Exclusion

“
Even the highest RTP slots or progressive games have a house edge and don’t guarantee wins, so remember that gambling isn’t a source of income and play responsibly.
”

Alan Kendall

Expertise in the convergence of data communication and interactive media technologies. A focus on commercial advertising, online marketing, and digital media.

What Types of Online Casino Games We Tested

Rating: 7.5/10

Jackpot City Casino in Canada has a wide selection of different titles from Games Global and companies owned by the provider. As a result, the collection includes not only slots, but also cool RNG classic table games and even live titles. For our Jackpot City review, we tested the three most popular categories.

Popular Online Casino Blackjack

Jackpot Casino online has a wide range of blackjack games, including Atlantic City Blackjack. We checked out several titles and enjoyed both an RTP of 99% and the performance of these quality casino games on different devices we used while playing, including the casino site and app.
Live dealer games

Since some large live dealer providers are absent, Jackpot City mobile casino can’t boast a really large live catalogue. While it is not the best casino in this area, we experienced live dealer casino games like roulette, blackjack, and some other tables with real hosts.
Jackpot slots to play at Jackpot City

Progressive Jackpot City slots are a trademark of this online gambling venue. We tried out the traditional Mega Moolah progressive slot, King Cashalot, and some other games that the casino provides for you to play at Jackpot city with large win-potential.

Slots Portfolio - Our Verdict

Rating: 7.6/10

Jackpot City Casino Canada is rich in 600+ slot machines, including progressive ones, which make it a top online casino for slot games. We were happy to test a few popular online slots, which are casino must haves for serious and casual players. Here are the results of our tests for these games at Jackpot City casino.

Cash of Kingdoms

I entered this Jackpot City mobile game with C$300 and was playing at a max bet since low volatility didn’t scare me off. The first spins featured low-paying books and swords, but in a few minutes, I experienced Stacked Wilds, and though I didn’t get free spins, my balance after 100 rounds was C$311.

Agent Jane Blonde Returns

Another low-volatile Jackpot City mobile slot pleased me with frequent re-spins. Thanks to stacked Wilds, wins were quite massive and I didn't even believe that the variance here was low, especially when I landed 5 Jane Blonde Wilds.

Immortal Romance

It was a pleasure to deal with free spins on this great casino slot which progress with each new launch. I was playing for about 10 minutes to experience several upgrades, and I managed to get 10 Amber and 15 Troy free spins.

Available Slots Providers at Jackpot City Online Casino in Canada

JackpotCity Canada is a Games Global-powered online casino in Canada, so most of its games are from this reliable brand, known as Microgaming before rebranding, and its sub-brands like PearFiction and JustForTheWin.

Slots RTP

Games Global creates well-paying games with an average RTP of over 95.6% so you can enjoy online slots with great returns potential. The only aspect to consider is that progressive jackpot slots feature a lower RTP (e.g. 88.12% on the best online slots such as Mega Moolah) due to prize pool contribution, so the average RTP may be lower, but this doesn’t influence winning potential.

Why is it important to know the RTP of slots?

This knowledge allows you to understand what payouts to expect from a certain game, prepare the right strategy, and choose games with the lowest house edge.

Limits of bets

Jackpot City Casino Canada offers a variety of betting limits. The parameter varies based on the casino games that you play. In most cases, slots accept betting limits of C$0.1 to C$50, which is lower than other casinos offer. For example, you can place a bet of C$0.2 to C$50 on Chicken Night Fever and $0.1 to C$25 on Book of Mega Moolah.

Card and Table Games Available at Jackpot City

Table games within the Jackpotcity online casino have a separate menu section and extra sub-categories for blackjack, roulette, video poker, baccarat, and sic bo. Jackpot City offers popular titles like French Roulette, All Aces Poker, Vegas Downtown Blackjack Multihand, and HiLo. When you play casino games, you'll notice that the library isn’t large, but Canadians can try their hand at 60+ table games. Interestingly, there is even Roulette Mega Moolah with a progressive prize pool, making it one of the only destinations for online gaming on this game.

Live Casino Games at Jackpot City Casino

You can find live games from Pragmatic Play and OnAir in the section with dealers at Jackpotcity online casino. The casino is one of the best for live games that feature much larger upper betting limits compared to slots. For example, C$1 to C$1,000 on Mega Wheel from Pragmatic Play. Other popular titles at Jackpot City Canada are Live Treasure Island, Live Exclusive Roulette, and Live Speed Blackjack.

Jackpot City live casino

Live Blackjack
Live Roulette
Live Baccarat
Live Craps

Available Jackpots

The online gaming library at Jackpot City online casino Canada and other provinces not only has lots of progressive jackpot games but also has a separate section for them with progressive pools of each. This software is the main highlight of Games Global’s portfolio and Jackpot City itself, hence the name. The two different networks available here are WowPot and Mega Moolah, which are among the best online. You can experience them on slots like Wheel of Wishes, Book of Goddess Mega Moolah, and more.

Jackpots in Jackpot City Casino
Available Jackpot	Slot name
C$3,487,413	Mega Moolah Megaways
C$5,466,953	Hyper Strike King Million
C$7,166,990	Wolf Blaze

VIP experience - Loyalty Program

Rating: 7/10

Casino Jackpot City belongs to a group of sites connected to the Casino Rewards loyalty program. At Jackpot City Canada online casino and in other provinces, there are 6 loyalty levels to progress through when you play for real money (Bronze to Prive), and you not only get rewards once you reach each status, but also exchange loyalty points for attractive prizes.

How we tested email & live support

Rating: 7.2/10

Since our Jackpot City Casino review is fully based on our experience, we decided to test live chat support as well. Sadly, the waiting time for online casino players to get in touch was too long, and when we finally reached out to the manager, the answer wasn’t very helpful. As for the other methods to get in touch, Jackpot City offers diversified options:

Live Chat: available 24/7;
Email Address: info@jackpotcity.com;
FAQs.

Customer support Options	Live chat, email, telephone
Available hours	24/7
Phone	+1 800 768 19 46
Social	Live chat, email, telephone

Jackpot City Terms and Conditions

Jackpot City has quite transparent T&Cs you can find in the footer. The main aspects are dedicated to the legal age, AML, and game contribution towards wagering (eg., 0% on progressive jackpots). You should consider the 7.6. section stating that withdrawals which are 5x larger than the lifetime deposit are liable for detailed game review, and players won’t be able to withdraw more than €4,000 (or CAD equivalent) weekly.

You can read full terms and conditions here.

“
I usually notice very important things in T&Cs at sites such as Jackpot City Casino Canada, such as extra fees when you don’t meet a deposit turnover, restricted countries, or games which don’t participate in wagering. That’s why reading at least some basic sections of the casino’s terms is a must.
”

Alan Kendall

Expertise in the convergence of data communication and interactive media technologies. A focus on commercial advertising, online marketing, and digital media.

Jackpot City Comparing With Other Popular Brands in Canada

Jackpot City has many positive sides, but it also has some weak points compared with other online casinos and sites in other regions, such as the absence of the most popular providers or a pretty high wager for bonuses. You can compare its conditions with the rules at other casinos for players in Canada to decide whether the offered parameters suit you!

Popular casinos in Canada
Casino name	Withdrawal time	Games	Withdrawal limit	Bonus	Cashback
Lemon Casino	Instant	Blackjack, baccarat, roulette, video poker, TV shows	C$3,500	Welcome package: C$600 + 200 Free Spins	Up to 7%
High Roller Casino	Instant	Roulette, blackjack, craps, poker, live games	C$4,000	Welcome package: C$2,000 + 200 Free Spins	N/A
Leon Casino	1-2 hours	Blackjack, live dealer games, video slots	C$145,000	Welcome package: C$4,500	Up to 10%
Ice Casino	0–12 hours	Roulette, Blackjack, Craps, Poker, Keno, Slots	N/A	Welcome package: C$1,500 + 270 Free Spins	Up to C$2,000
Nine Casino	0-24 hours	Video slots, live dealer games, jackpot games, drops and wins slots	C$3,000	Welcome package: C$675 + 250 Free Spins	N/A

Jackpot City Canada Background and Reputation

Jackpot City belongs to Baytree (Alderney) Limited and has been around since 1998. Jackpotcity Casino is licensed and has over 2 decades on the market, which speak for its credibility. Moreover, the other casinos from this group, including Spin Palace and Lucky Nugget, are just as trustworthy. This casino group is one of the oldest and most reliable in the market for players seeking a premium online casino experience.

“
Please note that Jackpot City is a member of the Casino Group, and you can’t claim a welcome bonus here if you’ve already claimed a sign-up bonus at any other casinos of this group and haven’t wagered a deposit amount there less than 100 times.
”

Alan Kendall

Expertise in the convergence of data communication and interactive media technologies. A focus on commercial advertising, online marketing, and digital media.

Similar Online Casinos in Canada to Jackpot City Casino

We selected Casino Jackpot City online for our rating relying on its safety tools, entertainment facilities, and convenient payments. These are the factors standing behind our rating of other mind-blowing Canada casino online and other provinces we can recommend as well.

Spin Casino

Spin Casino Review

Betsson Casino

Betsson Casino Review

Playamo Casino

Playamo Casino Review

BetChan Casino

BetChan Casino Review

Nomini Casino

Nomini Casino Review

Jackpot City Casino Complaints

We thoroughly analyzed what independent players say about Jackpot City to see if it was one of the best online casinos or not. Most reviews are positive since players are happy with the collection of progressive slots and the way they are treated at customer support. There are no complaints about frozen withdrawals or unfair results. Still, some players would like to see a larger library of top-tier casino games and some regular bonuses including bonus credits.

“
There are always some things to be improved, but in the case of Jackpot City, they are all minor and subjective, while all the basic aspects seem to be great.
”

Alan Kendall

Expertise in the convergence of data communication and interactive media technologies. A focus on commercial advertising, online marketing, and digital media.

SUBMIT COMPLAINT

Our summary before you play at Jackpot City

Jackpot City casino has many opportunities for players to gamble on desktops or mobile devices. These are progressive slots, different games of other types, bonuses for newbies, and nice tourneys for seasoned punters. We didn’t find information about the Jackpot City no deposit bonus, and we think that customer support could be more convenient since waiting for a long time to get in touch doesn’t seem to be a perfect option.

Considering these pros and cons, we can conclude that Jackpot City online casino is worth the time of many Canadians, just make sure that its weak points won’t spoil your experience!

Author: Alan Kendall

17 articles

Expert in:

Latest Gambling News and Trends
iGaming Content

“

I enjoy trustworthy gambling sites that have been in the industry for years. In the case of Jackpotcity Canada, reputation was the first thing I paid attention to and found it one of the safest online casinos in the province and other regions. During my research, I also noticed strong advantages like cool software, catchy bonuses, and excellent performance of the online gaming platform on varied mobile devices.

”

Reviewed by Head of Content:

Dmitry Rogalchuk

Video about the Premium Online Casino Jackpot City

Jackpot City Casino online is an interesting project Canadians will enjoy. If you want to join this fun but don’t want to spend time reading the entire review, just watch the video our experts have prepared to highlight all the pros and cons within a few minutes.

Here you will find Full Review of Jackpot City Casino: https://casinocanada.com/casinos/jackpot-city/ Best Online Casino 2023 - our Casino Canada editorial team knows which casinos truly deserve this title. And in this video, we take a look at an extremely popular online casino in Canada - Jackpot City. And it is known for having the coolest bonuses, a large collection of games, TV commercials, and extremely high reliability. Watch this video and realize that Jackpot City really can be the best online casino where you can enjoy playing best online slots 2023. 00:00 - Introduction 00:33 - Bonuses and promotions 00:54 - Game Lobby 01:20 - Payments (Best Payout Casino 2023) 01:47 - Reliability 02:00 - Overall (Best Online Casino 2023 - Jackpot City Casino) Well, we've sorted out the fact that this casino is a really good one, featuring the best slots, pretty good bonuses, and amazing reliability. We do believe that Jackpot City Casino can be considered as the best online casino in 2023 for Canadian players.

FAQ

Is Jackpot City a mobile-friendly gambling site?

Yes, Jackpot City in Canada is fully optimized to play on mobile gadgets with many mobile casino games operated on iOS and Android. Besides the mobile version, you can install a cool mobile app for a real money casino experience on-the-go.

What bonus can I get at Jackpot City upon registration?

The first deposit of C$10+ brings 10 Daily Bonus Spins. Plus, the first 4 deposits bring C$1,600 at a 35x wager.

How do I know Jackpot City is trustworthy?

Jackpot City Casino is a legal online casino that has been around since 1998 and holds MGA and Kahnawake gambling licences. Plus, software from Games Global is all tested by eCOGRA, while Jackpot City reviews from real players are positive.

Player reviews about Jackpot City Casino

9.0/10

Kayden Stewart

Posted on 10.07.2022

I play on my phone much more often than on my computer. However, I don't feel safe straight on the navigator and prefer mobile apps for the task. Jackpot City doesn't disappoint in this sense, and their app is truly sensational. What's best, it takes very little space on my phone.

6.0/10

Eric Buck

Posted on 11.03.2022

The prize potential of Jackpot City is really quite impressive, and I like that there is a mobile app. The biggest problem is the amount of slots they have. Many other online casinos beat them in this category, so I would like to see more on this site.

9.0/10

Cole McCain

Posted on 04.03.2022

The sign-up offer at Jackpot City has really gotten my attention, and the minimum bet is so low that I thought, "why not"? The wagering requirement is pretty high, but so is the bonus. Besides, the gaming options are just fabulous. The whole thing is wrapped up by a high-end mobile app, which is compatible with iOS, Android, and Windows Mobile.

9.0/10

Musab Richard

Posted on 10.02.2022

Reliability always comes first when I'm looking for a new online casino. Jackpot City has been around for a while and holds very solid licencing. Besides, this casino provides live chat around the clock, which I consider one more sign of trustworthiness.

5.0/10

Ontebha Kasingali

Posted on 25.01.2022

All good and well but the app is not up to standards. It is not working as well as expected.But the site is good, better than others i have visited recently. I do love the fact that Jackpot city casino has no withdrawal fees . And there are some good slots.

7.0/10

Fletcher

Posted on 21.01.2022

I like the bonuses Jackpot City offers to its players. This is a wonderful casino, and I plan on continuing to play here. They also have amazing customer support; their agents are very helpful.

7.0/10

June Fey

Posted on 21.01.2022

I honestly enjoy Jackpot City , there is no withdrawal fees and there is a app and they use Microgaming on their slots and i only play games that are Microgaming games!

9.0/10

Caden Finley

Posted on 05.01.2022

Jackpot City offers massive bonuses, but the wagering requirements are somewhat dismaying: 70x. So, unless you're very lucky, or you won't see your bonus ever again. The game selection is decent, but it comes from only four providers. It supports quite a few banking methods, though.

8.0/10

Lila

Posted on 26.12.2021

I like that you can play at this casino on multiple devices. They even have an app that is well designed and easy to use. I like this casino, and I wish they had a few more games, though.

8.0/10

CarlaGreen

Posted on 23.12.2021

The casino is visually appealing. It has excellent graphics and welcoming colours. I thoroughly enjoy the variety of games and there are plenty of payment options from which I can choose. My only critique is that I can't use PayPal as a payment method.

Visit Jackpot City Casino Go to Jackpot City Casino