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Jackpot City Casino Review

Rating: 7.9/10

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Present icon Welcome Package: C$1,600 + 100 Free Spins Get Bonus Go to Jackpot City Casino

Review updated:

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Present icon Welcome Package: C$1,600 + 100 Free Spins Get Bonus Go to Jackpot City Casino
Specifications
Registration Process 7.5
Usability 8
Promotions 7.7
VIP Experience 7.7
Slots 8
Game Types 8
Payments 8.1
Mobile 7.7
Support 8
How we rate casinos
Reviewed by Daniel Bennet
Fact checked by Dmitry Rogalchuk
Page contents

General information about Jackpot City

Jackpot City Casino is one of the oldest online casinos operating since 1998 under the ownership of Bayton Limited Casinos which has proven its reliability as it has other popular operators under its umbrella, like Spin Casino, Royal Vegas, and Gaming Club. The casino is licensed and has eCOGRA approval. Most of the games are provided by Games Global (formerly Microgaming) which is another long player in the iGambling market.

Jackpot City Casino Review
Website www.jackpotcitycasino.com
Software provider
Established
Deposit methods
Email info@jackpotcity.com
Licence Kahnawake Gaming Commission, 00892
Live chat Yes
Casino games 670
Payout time 24–48 hours
Total payout 99.2%
VIP 6 levels
Owner Digimedia Limited Casinos
Owner's other brands Spin Casino, Royal Vegas, Gaming Club, Ruby Fortune, All Slots Casino, Platinum Play, Lucky Nugget
SSL certificate Yes, 256-Bit Encryption by Cloudflare, Inc
Annual revenue <5,000,000$
Headquarters address Kingsway House, Havilland Street, St Peter Port, Guernsey
Live casino providers Pragmatic Play, OnAir
Category Best paying casinos, Minimum deposit casinos, Mobile casinos, Fast payout, Casinos for Iphone, Casinos for Android, Casinos for Ipad

Sign up to casino

Why sign up?

If you wish to have the utmost gaming experience at the casino with more than 600 games, participate in a 6-tier VIP program to earn Loyalty Points and later redeem them for cash bonuses, Jackpot City is what you need with its vast portfolio and other perks for regular players

Best bonus offers from Jackpot City Casino in 2024

Offres de bonus de JackpotCity casino
🍁 Jackpot City Casino Get Bonus
🎁 No Deposit Bonus free tournament entry up to 100 free spins
💰 Welcome Deposit Offer C$1,600 + 100 Free Spins
🎰 Game with Bonus Spins 9 Masks of Fire!
💲 Min. Bonus Deposit C$20
✅ Bonus wagering requirements 35x

Usability in Jackpot City

Rating: 8/10

When we entered the Jackpot City casino website, our goal was to check the overall design and navigation. We can say that the overall design of the page is done in black and purple colors which is indeed very pleasing to the eye. As for navigation, we browsed through the different sections: everything is easy to locate both by scrolling down the menu or using a ‘Search’ field.

The only drawback we saw is that it will take you time to access the live chat customer support. Below we outlined the main pros and cons in terms of usability.

Advantages

  • Registration takes a few minutes
  • The site has a cool design
  • Players can use different gadgets

Disadvantages

  • Customer support isn’t easy to access
Main Page of Jackpot City Casino Site

Several menu filters can help you find different categories in a couple of clicks. Moreover, the Jackpot City Casino lobby displays all the most popular titles not to miss.

Daniel Bennet

University of Toronto’s Bachelor of Commerce, Finance and Economics expertise, focus on financial strategies, Gambler's Fallacy, RNG, and Probability Theory research.

Registration at Jackpot City: Our Personal Experience

Rating: 7.5/10

We examined Jackpot City Casino ourselves to provide the most relevant results and information, so we passed through the registration process via the guide below to get an account in the system:

  1. When you click on the registration button in this review it leads you to the casino website where you can click on either ‘Register’ or ‘Sign up’ button and proceed with the registration process.

    Jackpot City - registration process step 1
  2. We clicked on the ‘Sign Up’ button and started filling in the registration form. In the first part of the form, we added information about the country, username, email, phone number, and some personal details. Since our review is for Canadians, we selected Canada and CAD.

    Jackpot City - registration process step 2
  3. Finally, we added information about the address and accepted the rules. Optionally, players are offered to save details for auto login and agree to receive bonuses. In a few seconds, we made the first deposit and launched several games for our tests.

    Jackpot City - registration process step 3

Our tests of deposits & withdrawals

Rating: 8.1/10

Jackpot City Casino Canada is suitable for real payments, including deposits and cashouts in CAD. That’s why we decided to test transactions via several methods. Conveniently, players can choose from paysafecard, Interac, iDebit, MuchBetter, eCheck, and others.

We chose to make a fast deposit via a prepaid voucher and via Visa. In both cases, minimum deposits were as low as C$5. Jackpot City withdrawal starts from C$50, which is standard for this casino group yet larger than many of its competitors.

Jackpot City Casino Payment Methods
Payment System Min-Max Deposit Time Deposit Fees Min-Max Withdrawal Time Withdrawal Fees
Interac C$5–25,000 Instant 0%
VISA C$5–25,000 Instant 0% C$50–10,000 1–3 days 0%
Mastercard C$5–25,000 Instant 0% C$50–10,000 1–3 days 0%
Visa Debit C$5–25,000 Instant 0% C$50–10,000 1–3 days 0%
e-Check C$5–25,000 Instant 0% C$50–10,000 1–3 days 0%
iDebit C$5–25,000 Instant 0% C$50–10,000 1–3 days 0%
Instadebit C$5–25,000 Instant 0% C$50–10,000 1–3 days 0%
Paysafecard C$5–25,000 Instant 0%
MuchBetter C$5–25,000 Instant 0%
Instant Payments C$5–25,000 Instant 0% C$50–10,000 1–3 days 0%
ecoPayz C$5–25,000 Instant 0% C$50–10,000 1–3 days 0%
Flexepin C$5–25,000 Instant 0%
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Depositing Money Into Your Account

  1. Log in or create an account at Jackpot City
  2. Find the ‘Bank’ widget above on the right
  3. Click on a preferred banking option from the list
  4. Enter an amount to transfer and add payment details
  5. Push the ‘Deposit’ button and confirm the payment

Withdrawing Your Winnings

  1. Enter the ‘Bank’ menu and choose a withdrawal option
  2. Select a banking method from the list
  3. Add an amount to withdraw according to the site’s limits
  4. Double-check the details and wait for your funds

Please note that funds must be withdrawn only via a method you’ve used for depositing on the site.

Daniel Bennet

University of Toronto’s Bachelor of Commerce, Finance and Economics expertise, focus on financial strategies, Gambler's Fallacy, RNG, and Probability Theory research.

Jackpot City Mobile and Applications

Rating: 7.7/10

The Jackpot City casino mobile app can be installed through the official site. In addition, we’ve tested the browser version without installation, and the gameplay or other features weren’t worse. We had an opportunity to try out different games at Jackpot City Canada on iOS and Android, so we know firsthand that the optimization level is high enough.

Jackpot City Casino Site on the Mobile Screen

Bonuses and promotions at Jackpot City

Rating: 7.7/10

The Jackpot City bonus program is generous, though it’s more aimed at newcomers rather than existing customers. First-time depositors can count on free spins to use on a qualifying slot and several matched deposit offers:

  • 100 Jackpot City free spins on 9 Masks of Fire for the 1st deposit
  • 10 Daily Free Spins on a jackpot slot
  • Matched deposit bonuses worth up to C$1,600 in total spanning the 1st to 4th deposits.
Bonuses page at Jackpot City Casino site
  • 10 Daily Free Spins Welcome bonus

    Your first deposit of over C$10 at Jackpot City online casino will bring you an opportunity to get 10 Bonus Spins on a jackpot slot.

  • Match Welcome bonus

    Once you’ve used the bonus spins, there are 4 matched deposit bonuses of 100% up to C$400 across the first four deposits, with a total of C$1,600 up for grabs. You don’t need a Jackpot City bonus code for this, and the wager is 35x.

Responsible Gambling

Jackpot City has a link to the responsible gambling page in its footer. There, you can learn more about gambling addiction, find contact details (e.g. 0-845-600-0133 or www.gamcare.org.uk), and even find a link to a gambling addiction test. However, it’s quite inconvenient that you have to contact customer support to set account limits.

JackpotCity Casino page about responsible game

Jackpotcity Features
Feature Available
Deposit Limits
Time Out
Stake Limits
Profit/Loss Totalizer
Self Exclusion

Even the highest RTP slots or progressive games have a house edge and don’t guarantee wins, so remember that gambling isn’t a source of income and play responsibly.

Daniel Bennet

University of Toronto’s Bachelor of Commerce, Finance and Economics expertise, focus on financial strategies, Gambler's Fallacy, RNG, and Probability Theory research.

What types of games we tested

Rating: 8/10

Jackpot Сity Casino in Canada has a wide selection of different titles from Games Global and companies owned by the provider. As a result, the collection includes not only slots but also cool RNG tables and even live titles. For our Jackpot City review, we tested the three most popular categories.

  • Blackjack

    Jackpot Casino online has a wide range of blackjack games. We checked out several titles and enjoyed both an RTP of 99% and the performance of these games on different devices we used while playing.

  • Live dealer games

    Since some large live dealer providers are absent, Jackpot City mobile casino can’t boast a really large live catalogue. We experienced roulette, blackjack, and some other tables with real hosts.

  • Jackpot slots

    Progressive Jackpot City slots are a trademark of this online gambling venue. We tried out the traditional Mega Moolah progressive slot, King Cashalot, and some other games with large potential.

Slots Portfolio - Our Verdict

Rating: 8/10

Jackpot City is rich in 600+ slot machines, including progressive ones. We were happy to test a few popular online slots, so here are the results of our tests.

Cash of Kingdoms

I entered this Jackpot City mobile game with C$300 and was playing at a max bet since low volatility didn’t scare me off. The first spins featured low-paying books and swords, but in a few minutes, I experienced Stacked Wilds, and though I didn’t get free spins, my balance after 100 rounds was C$311.

Agent Jane Blonde Returns

Another low-volatile Jackpot City mobile slot pleased me with frequent re-spins. Thanks to stacked Wilds, wins were quite massive and I didn't even believe that the variance here was low, especially when I landed 5 Jane Blonde Wilds.vip

Immortal Romance

It was a pleasure to deal with free spins which progress with each new launch. I was playing for about 10 minutes to experience several upgrades, and I managed to get 10 Amber and 15 Troy free spins.

List of slots at Jackpot City casino

Available Slots Providers

Jackpot City is a Games Global-powered gambling site, so its most games are from this reliable brand, known as Microgaming before rebranding, and its sub-brands like PearFiction and JustForTheWin.

Logos of Pear Fiction, Games Global, Pragmatic Play, Just for the win software

Slots RTP

Games Global creates well-paying games with an average RTP of over 95.6%. The only aspect to consider is that progressive jackpot slots feature a lower RTP (eg., 88.12% on Mega Moolah) due to prize pool contribution, so the average RTP may be lower, but this doesn’t influence winning potential.

Why is it important to know the RTP of slots?

This knowledge allows you to understand what payouts to expect from a certain game, prepare the right strategy, and choose games with the lowest house edge.

Limits of bets

This parameter depends on the games you choose. In most cases, slots accept betting limits of C$0.1 to C$50, which is lower than other casinos offer. For example, you can place a bet of C$0.2 to C$50 on Chicken Night Fever and $0.1 to C$25 on Book of Mega Moolah.

Card and Table Games Variations

Table games have a separate menu section and extra sub-categories for blackjack, roulette, video poker, baccarat, and sic bo. Jackpot City offers popular titles like French Roulette, All Aces Poker, Vegas Downtown Blackjack Multihand, and HiLo. The library isn’t large, but Canadians can try their hand at 60+ table games. Interestingly, there is even Roulette Mega Moolah with a progressive prize pool.

List of table games at Jackpot City casino

Live Casino Experience in Jackpot City

You can find live games from Pragmatic Play and OnAir in the section with dealers. Live games feature much larger upper betting limits compared to slots. For example, C$1 to C$1,000 on Mega Wheel from Pragmatic Play. Other popular titles are Live Treasure Island, Live Exclusive Roulette, and Live Speed Blackjack.

Live Blackjack screenshot at Jackpot Casino

Jackpot City live casino

Live Blackjack
Live Roulette
Live Baccarat
Live Craps

Available Jackpots

The gaming library not only has lots of progressive jackpot games but also has a separate section for them with progressive pools of each. This software is the main highlight of Games Global’s portfolio and Jackpot City itself, hence the name. The two different networks available here are WowPot and Mega Moolah. You can experience them on slots like Wheel of Wishes, Book of Goddess Mega Moolah, and more.

Jackpots in Jackpot City Casino
Available Jackpot Slot name
C$3,487,413 Mega Moolah Megaways
C$5,466,953 Hyper Strike King Million
C$7,166,990 Wolf Blaze

Jackpot City main page with jackpot

VIP experience - Loyalty Program

Rating: 7.7/10

Casino Jackpot City belongs to a group of sites connected to the Casino Rewards loyalty program with 6 loyalty levels.

For every 1 Euro (or C$ equivalent) wagered in cash, you earn 1 Loyalty Point, which can later be redeemed for Bonus Credits at a rate of 5,000 points for 5 credits which we see as a rather high exchange rate.

As you ascend through the ranks, the perks multiply: from increased Loyalty Points on gameplay to exclusive daily specials on seasonal games tailored to your Loyalty Status level. There is quite limited information about the rewards on the casino website unless you are registered which we consider as a minor flaw for the players who wish to know more before signing up.

Jackpot City - Loyalty Tiers

How we tested email & live support

Rating: 8/10

Since our Jackpot City Casino review is fully based on our experience, we decided to test live chat support as well. Sadly, the waiting time to get in touch was too long, and when we finally reached out to the manager, the answer wasn’t very helpful. As for the other methods to get in touch, Jackpot City offers diversified options:

  • Live Chat: available 24/7;
  • Email Address: info@jackpotcity.com;
  • FAQs.
Customer support Options
Live chat, email, telephone
Available hours
24/7
Phone
+1 800 768 19 46
Social
Live chat, email, telephone

Jackpot City Terms and Conditions

Jackpot City has quite transparent T&Cs you can find in the footer. The main aspects are dedicated to the legal age, AML, and game contribution towards wagering (eg., 0% on progressive jackpots). You should consider the 7.6. section stating that withdrawals which are 5x larger than the lifetime deposit are liable for detailed game review, and players won’t be able to withdraw more than €4,000 (or CAD equivalent) weekly.

Screenshot of terms and conditions at Jackpot City casino

Full terms and conditions you can read here

I usually notice very important things in T&Cs, such as extra fees when you don’t meet a deposit turnover, restricted countries, or games which don’t participate in wagering. That’s why reading at least some basic sections of the casino’s terms is a must.

Daniel Bennet

University of Toronto’s Bachelor of Commerce, Finance and Economics expertise, focus on financial strategies, Gambler's Fallacy, RNG, and Probability Theory research.

Jackpot City Comparing With Other Popular Brands in Canada

Jackpot City has many positive sides, but it also has some weak points, such as the absence of the most popular providers or a pretty high wager for bonuses. You can compare its conditions with the rules at other casinos to decide whether the offered parameters suit you!

Popular casinos in Canada
Casino logo Casino name Withdrawal time Games Withdrawal limit Bonus Cashback
Lemon Casino logo Lemon Casino Instant Blackjack, baccarat, roulette, video poker, TV shows C$3,500 Welcome package: C$600 + 200 Free Spins Up to 7%
Highroller casino logo High Roller Casino Instant Roulette, blackjack, craps, poker, live games C$4,000 Welcome package: C$2,000 + 200 Free Spins N/A
Leon Casino logo Leon Casino 1-2 hours Blackjack, live dealer games, video slots C$145,000 Welcome package: C$4,500 Up to 10%
ICE Casino logo Ice Casino 0–12 hours Roulette, Blackjack, Craps, Poker, Keno, Slots N/A Welcome package: C$1,500 + 270 Free Spins Up to C$2,000
Nine Casino logo Nine Casino 0-24 hours Video slots, live dealer games, jackpot games, drops and wins slots C$3,000 Welcome package: C$675 + 250 Free Spins N/A

Jackpot City Background and Reputation

Jackpot City belongs to Baytree (Alderney) Limited and has been around since 1998. Over 2 decades on the market speak for its credibility. Moreover, the other casinos from this group, including Spin Palace and Lucky Nugget, are just as trustworthy. This casino group is one of the oldest and most reliable in the market.

Reputation of Jackpot City casino points

Please note that Jackpot City is a member of the Casino Group, and you can’t claim a welcome bonus here if you’ve already claimed a sign-up bonus at any other casinos of this group and haven’t wagered a deposit amount there less than 100 times.

Daniel Bennet

University of Toronto’s Bachelor of Commerce, Finance and Economics expertise, focus on financial strategies, Gambler's Fallacy, RNG, and Probability Theory research.

Casinos Similar to Jackpot City

We selected Casino Jackpot City online for our rating relying on its safety tools, entertainment facilities, and convenient payments. These are the factors standing behind our rating of other mind-blowing online casinos we can recommend as well.

Jackpot City Complaints

We thoroughly analyzed what independent players say about Jackpot City. Most reviews are positive since players are happy with the collection of progressive slots and the way they are treated at customer support. There are no complaints about frozen withdrawals or unfair results. Still, some players would like to see a larger library and some regular bonuses.

There are always some things to be improved, but in the case of Jackpot City, they are all minor and subjective, while all the basic aspects seem to be great.

Daniel Bennet

University of Toronto’s Bachelor of Commerce, Finance and Economics expertise, focus on financial strategies, Gambler's Fallacy, RNG, and Probability Theory research.

Our summary

Jackpot City mobile casino has many opportunities for players to gamble on desktops or mobile devices. These are progressive slots, different games of other types, bonuses for newbies, and nice tourneys for seasoned punters. We didn’t find information about the Jackpot City no deposit bonus, and we think that customer support could be more convenient since waiting for a long time to get in touch doesn’t seem to be a perfect option. Considering these pros and cons, we can conclude that Jackpot City online casino is worth the time of many Canadians, just make sure that its weak points won’t spoil your experience!

Daniel Bennet

Author: Daniel Bennet
  • 555 articles
Expert in:
  • Payment Systems
  • Games Probability

I enjoy trustworthy gambling sites that have been in the industry for years, and when I notice that they are not only proven by time but also packed with modern trends, it’s what I really appreciate. In the case of Jackpot City, reputation was the first thing I paid attention to, but during my research, I also noticed strong advantages like cool software, catchy bonuses, and excellent performance on varied mobile devices.

Reviewed by Head of Content:
Dmitry Rogalchuk

Video about Jackpot City

Jackpot City Casino online is an interesting project Canadians will enjoy, and if you want to join this fun yet don’t want to spend time reading the entire review, just watch the video our experts have prepared to highlight all the pros and cons within a few minutes.

Jackpot City Сasino Online 【FULL Review & Bonus %year%】 video preview Here you will find Full Review of Jackpot City Casino: https://casinocanada.com/casinos/jackpot-city/ Best Online Casino 2023 - our Casino Canada editorial team knows which casinos truly deserve this title. And in this video, we take a look at an extremely popular online casino in Canada - Jackpot City. And it is known for having the coolest bonuses, a large collection of games, TV commercials, and extremely high reliability. Watch this video and realize that Jackpot City really can be the best online casino where you can enjoy playing best online slots 2023. 00:00 - Introduction 00:33 - Bonuses and promotions 00:54 - Game Lobby 01:20 - Payments (Best Payout Casino 2023) 01:47 - Reliability 02:00 - Overall (Best Online Casino 2023 - Jackpot City Casino) Well, we've sorted out the fact that this casino is a really good one, featuring the best slots, pretty good bonuses, and amazing reliability. We do believe that Jackpot City Casino can be considered as the best online casino in 2023 for Canadian players.

FAQ

Is Jackpot City a mobile-friendly gambling site?

Yes, Jackpot City Canada is fully optimized to play on mobile gadgets operated on iOS and Android. Besides the mobile version, you can install a cool mobile app.

What bonus can I get at Jackpot City upon registration?

The first deposit of C$10+ brings 10 Daily Bonus Spins. Plus, the first 4 deposits bring C$1,600 at a 35x wager.

How do I know Jackpot City is trustworthy?

Jackpot City Casino has been around since 1998 and holds MGA and Kahnawake gambling licences. Plus, software from Games Global is all tested by eCOGRA, while Jackpot City reviews from real players are positive.

Player reviews about Jackpot City Casino

Kayden Stewart Comment 2035
9.0/10
Kayden Stewart
Posted on 10.07.2022
I play on my phone much more often than on my computer. However, I don't feel safe straight on the navigator and prefer mobile apps for the task. Jackpot City doesn't disappoint in this sense, and their app is truly sensational. What's best, it takes very little space on my phone.
Eric Buck Comment 1716
6.0/10
Eric Buck
Posted on 11.03.2022
The prize potential of Jackpot City is really quite impressive, and I like that there is a mobile app. The biggest problem is the amount of slots they have. Many other online casinos beat them in this category, so I would like to see more on this site.
Cole McCain Comment 1699
9.0/10
Cole McCain
Posted on 04.03.2022
The sign-up offer at Jackpot City has really gotten my attention, and the minimum bet is so low that I thought, "why not"? The wagering requirement is pretty high, but so is the bonus. Besides, the gaming options are just fabulous. The whole thing is wrapped up by a high-end mobile app, which is compatible with iOS, Android, and Windows Mobile.
Musab Richard Comment 1609
9.0/10
Musab Richard
Posted on 10.02.2022
Reliability always comes first when I'm looking for a new online casino. Jackpot City has been around for a while and holds very solid licencing. Besides, this casino provides live chat around the clock, which I consider one more sign of trustworthiness.
Ontebha Kasingali Comment 1543
5.0/10
Ontebha Kasingali
Posted on 25.01.2022
All good and well but the app is not up to standards. It is not working as well as expected.But the site is good, better than others i have visited recently. I do love the fact that Jackpot city casino has no withdrawal fees . And there are some good slots.
Fletcher Comment 1531
7.0/10
Fletcher
Posted on 21.01.2022
I like the bonuses Jackpot City offers to its players. This is a wonderful casino, and I plan on continuing to play here. They also have amazing customer support; their agents are very helpful.
June Fey Comment 1529
7.0/10
June Fey
Posted on 21.01.2022
I honestly enjoy Jackpot City , there is no withdrawal fees and there is a app and they use Microgaming on their slots and i only play games that are Microgaming games!
Caden Finley Comment 1454
9.0/10
Caden Finley
Posted on 05.01.2022
Jackpot City offers massive bonuses, but the wagering requirements are somewhat dismaying: 70x. So, unless you're very lucky, or you won't see your bonus ever again. The game selection is decent, but it comes from only four providers. It supports quite a few banking methods, though.
Lila Comment 1425
8.0/10
Lila
Posted on 26.12.2021
I like that you can play at this casino on multiple devices. They even have an app that is well designed and easy to use. I like this casino, and I wish they had a few more games, though.
CarlaGreen Comment 1414
8.0/10
CarlaGreen
Posted on 23.12.2021
The casino is visually appealing. It has excellent graphics and welcoming colours. I thoroughly enjoy the variety of games and there are plenty of payment options from which I can choose. My only critique is that I can't use PayPal as a payment method.

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