Review of Jackpot City Casino Canada

Rating: 7.4/10

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Present icon Welcome Bonus: 400% up to C$1,600 + 100 Free Spins Get Bonus Go to Jackpot City Casino
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Present icon Welcome Bonus: 400% up to C$1,600 + 100 Free Spins Get Bonus Go to Jackpot City Casino
Registration Process 7
Usability 8
Promotions 7.2
VIP Experience 7
Slots 7.6
Game Types 7.5
Payments 7.6
Mobile 7.7
Support 7.2
How we rate casinos
Page contents

General information about Jackpot City Casino

Our Jackpot City Casino review touches on key facts and uses detailed research to form our take, and it starts with basic information about the operator. Bayton Limited Casinos launched the casino in 1998, so it’s one of the oldest existing online casinos in Ontario, Quebec, British Columbia and other regions. While it is not regulated by iGaming Ontario, the site’s gambling licences are issued by the Kahnawake Gaming Commission and MGA (Malta Gaming Authority), while eCOGRA issues the software certification and SSL encryption to ensure the safest possible payment technology.

Review of Jackpot City Casino Canada
Software provider
Deposit methods
License Kahnawake Gaming Commission, 00892
Live chat Yes
Casino games 670
Payout time 24–48 hours
Total payout 99.2%
VIP 6 levels
Owner Digimedia Limited Casinos
Owner's other brands Spin CasinoRoyal VegasGaming ClubRuby FortuneAll Slots CasinoPlatinum PlayLucky Nugget
SSL certificate Yes, 256-Bit Encryption by Cloudflare, Inc
Annual revenue <5,000,000$
Headquarters address Kingsway House, Havilland Street, St Peter Port, Guernsey
Live casino providers Pragmatic Play・OnAir
Category Best paying casinosMinimum deposit casinosMobile casinosFast payoutCasinos for IphoneCasinos for AndroidCasinos for Ipad

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Why to sign up with Jackpot City?

Jackpot City is a paradise of progressive games, so you can hunt for great prize pools once you’ve got an account here!

Best bonus offers from Jackpot City Casino in 2024

Offres de bonus de JackpotCity casino
🍁 Jackpot City Casino Get Bonus
🎁 No Deposit Bonus free tournament entry up to 100 free spins
💰 Welcome Deposit Offer C$1,600 + 100 Free Spins
🎰 Game with Bonus Spins 9 Masks of Fire!
💲 Min. Bonus Deposit C$20
✅ Bonus wagering requirements 35x

Usability at Jackpot City Casino in Canada

Rating: 8/10

Our tests are closely connected with the site’s usability, so we tested Jackpotcity Casino Canada in instant play mode and made sure that games are easy to find and launch on different gadgets. Signing up at Jackpot City is straightforward and the payments page is easy to understand. The casino also has a design is pleasing to the eye, making it an attractive choice of casino for Ontario players and residents in other provinces that value aesthetics. Our search for Jackpot City Casino games was all the easier due to navigation tools and mobile optimization.


  • Registration takes a few minutes
  • The site has a cool design
  • Players can use different gadgets


  • Customer support isn’t easy to access
Main Page of Jackpot City Casino Site

Several menu filters can help you find different categories in a couple of clicks. Moreover, the Jackpot City Casino lobby displays all the most popular titles not to miss.

Alan Kendall

Expertise in the convergence of data communication and interactive media technologies. A focus on commercial advertising, online marketing, and digital media.

How We Pass Our Jackpot City Canada Registration Process

Rating: 7/10

We examined Jackpot City Casino ourselves to provide the most relevant results and information so you can see how efficient it was siging up at Jackpot City. We passed through the registration process via the guide below to get an account in the system.

  1. The ‘Play Now’ button allowed us to enter the official site.

    Jackpot City - registration process step 1
  2. Here, we push the ‘Register’ button above on the right and open the registration form. In the first part of the form to register an account at Jackpot City, we added information about the country, username, email, phone number, and some personal details. Since our review is for Canadians, we selected Canada and CAD.

    Jackpot City - registration process step 2
  3. Finally, we provided information about the address and accepted the rules. Optionally, players are offered to save details for auto login and agree to receive bonuses available at Jackpot City. In a few seconds, we made a first deposit and launched several games for our tests of the online casino games at Jackpot City.

    Jackpot City - registration process step 3

Our Test of Jackpot City Online Casino Deposits & Withdrawals

Rating: 7.6/10

Jackpot City Casino Canada is suitable for real cash payments, including deposits and cashouts in CAD. That’s why we decided to test transactions via several casino payment methods. Conveniently, casino players can choose from paysafecard, Interac, iDebit, MuchBetter, eCheck, and others.

Casino Payment Methods We Chose

We chose to make a fast deposit via a prepaid voucher and via Visa. In both cases, minimum deposits were as low as C$5. Jackpotcity Casino withdrawal starts from C$50, which is standard for this casino group yet larger than many of its competitors.

Jackpot City Casino Payment Methods
Payment System Min-Max Deposit Time Deposit Fees Min-Max Withdrawal Time Withdrawal Fees
Interac C$5–25,000 Instant 0%
VISA C$5–25,000 Instant 0% C$50–10,000 1–3 days 0%
Mastercard C$5–25,000 Instant 0% C$50–10,000 1–3 days 0%
Visa Debit C$5–25,000 Instant 0% C$50–10,000 1–3 days 0%
e-Check C$5–25,000 Instant 0% C$50–10,000 1–3 days 0%
iDebit C$5–25,000 Instant 0% C$50–10,000 1–3 days 0%
Instadebit C$5–25,000 Instant 0% C$50–10,000 1–3 days 0%
Paysafecard C$5–25,000 Instant 0%
MuchBetter C$5–25,000 Instant 0%
Instant Payments C$5–25,000 Instant 0% C$50–10,000 1–3 days 0%
ecoPayz C$5–25,000 Instant 0% C$50–10,000 1–3 days 0%
Flexepin C$5–25,000 Instant 0%
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Depositing Money Into Your Account

  1. Log in or create an account at the Jackpot City site
  2. Find Jackpot City's ‘Bank’ widget above on the right
  3. Click on a preferred banking option from the list
  4. Enter an amount to transfer and add payment details
  5. Push the ‘Deposit’ button and confirm the payment

Withdrawing Your Real Money Winnings

  1. Enter the ‘Bank’ menu and choose a withdrawal option
  2. Select a banking method from the list
  3. Add an amount to withdraw according to the site’s limits
  4. Double-check the details and wait for your funds

Please note that funds must be withdrawn only via a method you’ve used for depositing on the site.

Alan Kendall

Expertise in the convergence of data communication and interactive media technologies. A focus on commercial advertising, online marketing, and digital media.

Jackpot City Mobile Casino Site & Casino App

Rating: 7.7/10

The Jackpot City casino mobile app can be installed through the official site. In addition, we’ve tested the browser version without installation, and the gameplay or other features weren’t worse than the casino app. We had an opportunity to try out different games at Jackpot City Canada on Android and iOS, so we know firsthand that the optimization level is high enough.

Jackpot City Casino Site on the Mobile Screen

Bonuses and Promotions at Jackpot City Casino

Rating: 7.2/10

The Jackpot City bonus program is generous with plenty of online casino offers, though it’s more aimed at newcomers rather than existing customers. First-time depositors can count on free spins to use on a qualifying slot and several matched deposit offers for other online casino games:

  • 100 Jackpot City free spins on 9 Masks of Fire for the 1st deposit
  • 10 Daily Free Spins on a jackpot slot
  • Matched deposit bonuses worth up to C$1,600 in total spanning the 1st to 4th deposits.
Bonuses page at Jackpot City Casino site
  • 10 Daily Free Spins Welcome bonus

    Your first deposit of over C$10 at Jackpot City online casino will bring you an opportunity to get 10 Bonus Spins on a jackpot slot, which is common for any popular online casino.

  • Match Welcome Bonus to Play Casino Games

    Once you’ve used the bonus spins, there are 4 matched deposit bonuses of 100% up to C$400 across the first four deposits, with a total of C$1,600 up for grabs. You don’t need a Jackpot City bonus code for any match bonus, and the wager is 35x.

Responsible Gambling at this Real Money Casino

Jackpot City has a link to the responsible gambling page in its footer, which is common for any reputable online casino in Canada. There, you can learn more about regulations for online gambling, gambling addiction, find contact details (e.g.  0-845-600-0133 or, and even find a link to a gambling addiction test. However, it’s quite inconvenient that you have to contact customer support to set casino account limits.

JackpotCity Casino page about responsible game

Jackpotcity Features
Feature Available
Deposit Limits
Time Out
Stake Limits
Profit/Loss Totalizer
Self Exclusion

Even the highest RTP slots or progressive games have a house edge and don’t guarantee wins, so remember that gambling isn’t a source of income and play responsibly.

Alan Kendall

Expertise in the convergence of data communication and interactive media technologies. A focus on commercial advertising, online marketing, and digital media.

What Types of Online Casino Games We Tested

Rating: 7.5/10

Jackpot City Casino in Canada has a wide selection of different titles from Games Global and companies owned by the provider. As a result, the collection includes not only slots, but also cool RNG classic table games and even live titles. For our Jackpot City review, we tested the three most popular categories.

  • Popular Online Casino Blackjack

    Jackpot Casino online has a wide range of blackjack games, including Atlantic City Blackjack. We checked out several titles and enjoyed both an RTP of 99% and the performance of these quality casino games on different devices we used while playing, including the casino site and app.

  • Live dealer games

    Since some large live dealer providers are absent, Jackpot City mobile casino can’t boast a really large live catalogue. While it is not the best casino in this area, we experienced live dealer casino games like roulette, blackjack, and some other tables with real hosts.

  • Jackpot slots to play at Jackpot City

    Progressive Jackpot City slots are a trademark of this online gambling venue. We tried out the traditional Mega Moolah progressive slot, King Cashalot, and some other games that the casino provides for you to play at Jackpot city with large win-potential.

Slots Portfolio - Our Verdict

Rating: 7.6/10

Jackpot City Casino Canada is rich in 600+ slot machines, including progressive ones, which make it a top online casino for slot games. We were happy to test a few popular online slots, which are casino must haves for serious and casual players. Here are the results of our tests for these games at Jackpot City casino.

Cash of Kingdoms

I entered this Jackpot City mobile game with C$300 and was playing at a max bet since low volatility didn’t scare me off. The first spins featured low-paying books and swords, but in a few minutes, I experienced Stacked Wilds, and though I didn’t get free spins, my balance after 100 rounds was C$311.

Agent Jane Blonde Returns

Another low-volatile Jackpot City mobile slot pleased me with frequent re-spins. Thanks to stacked Wilds, wins were quite massive and I didn't even believe that the variance here was low, especially when I landed 5 Jane Blonde Wilds.

Immortal Romance

It was a pleasure to deal with free spins on this great casino slot which progress with each new launch. I was playing for about 10 minutes to experience several upgrades, and I managed to get 10 Amber and 15 Troy free spins.

List of slots at Jackpot City casino

Available Slots Providers at Jackpot City Online Casino in Canada

JackpotCity Canada is a Games Global-powered online casino in Canada, so most of its games are from this reliable brand, known as Microgaming before rebranding, and its sub-brands like PearFiction and JustForTheWin.

Logos of Pear Fiction, Games Global, Pragmatic Play, Just for the win software

Slots RTP

Games Global creates well-paying games with an average RTP of over 95.6% so you can enjoy online slots with great returns potential. The only aspect to consider is that progressive jackpot slots feature a lower RTP (e.g. 88.12% on the best online slots such as Mega Moolah) due to prize pool contribution, so the average RTP may be lower, but this doesn’t influence winning potential.

Why is it important to know the RTP of slots?

This knowledge allows you to understand what payouts to expect from a certain game, prepare the right strategy, and choose games with the lowest house edge.

Limits of bets

Jackpot City Casino Ontario offers a variety of betting limits. The parameter varies based on the casino games that you play. In most cases, slots accept betting limits of C$0.1 to C$50, which is lower than other casinos offer. For example, you can place a bet of C$0.2 to C$50 on Chicken Night Fever and $0.1 to C$25 on Book of Mega Moolah.

Card and Table Games Available at Jackpot City

Table games within the Jackpotcity online casino have a separate menu section and extra sub-categories for blackjack, roulette, video poker, baccarat, and sic bo. Jackpot City offers popular titles like French Roulette, All Aces Poker, Vegas Downtown Blackjack Multihand, and HiLo. When you play casino games, you'll notice that the library isn’t large, but Canadians in the province of Ontario and other regions can try their hand at 60+ table games. Interestingly, there is even Roulette Mega Moolah with a progressive prize pool, making it one of the only destinations for online gaming on this game.

List of table games at Jackpot City casino

Live Casino Games at Jackpot City Casino

You can find live games from Pragmatic Play and OnAir in the section with dealers at Jackpotcity online casino. The casino is one of the best for live games that feature much larger upper betting limits compared to slots. For example, C$1 to C$1,000 on Mega Wheel from Pragmatic Play. Other popular titles at Jackpot City Ontario are Live Treasure Island, Live Exclusive Roulette, and Live Speed Blackjack.

Live Blackjack screenshot at Jackpot Casino

Jackpot City live casino

Live Blackjack
Live Roulette
Live Baccarat
Live Craps

Available Jackpots

The online gaming library at Jackpot City online casino Ontario and other provinces not only has lots of progressive jackpot games but also has a separate section for them with progressive pools of each. This software is the main highlight of Games Global’s portfolio and Jackpot City itself, hence the name. The two different networks available here are WowPot and Mega Moolah, which are among the best online. You can experience them on slots like Wheel of Wishes, Book of Goddess Mega Moolah, and more.

Jackpots in Jackpot City Casino
Available Jackpot Slot name
C$3,487,413 Mega Moolah Megaways
C$5,466,953 Hyper Strike King Million
C$7,166,990 Wolf Blaze

Jackpot City main page with jackpot

VIP experience - Loyalty Program

Rating: 7/10

Casino Jackpot City belongs to a group of sites connected to the Casino Rewards loyalty program. At Jackpot City Ontario online casino and in other provinces, there are 6 loyalty levels to progress through when you play for real money (Bronze to Prive), and you not only get rewards once you reach each status, but also exchange loyalty points for attractive prizes.

Jackpot City - Loyalty Tiers

How we tested email & live support

Rating: 7.2/10

Since our Jackpot City Casino review is fully based on our experience, we decided to test live chat support as well. Sadly, the waiting time for online casino players to get in touch was too long, and when we finally reached out to the manager, the answer wasn’t very helpful. As for the other methods to get in touch, Jackpot City offers diversified options:

  • Live Chat: available 24/7;
  • Email Address:;
  • FAQs.
Customer support Options
Live chat, email, telephone
Available hours
+1 800 768 19 46
Live chat, email, telephone

Jackpot City Terms and Conditions

Jackpot City has quite transparent T&Cs you can find in the footer. The main aspects are dedicated to the legal age, AML, and game contribution towards wagering (eg., 0% on progressive jackpots). You should consider the 7.6. section stating that withdrawals which are 5x larger than the lifetime deposit are liable for detailed game review, and players won’t be able to withdraw more than €4,000 (or CAD equivalent) weekly.

Screenshot of terms and conditions at Jackpot City casino

You can read full terms and conditions here.

I usually notice very important things in T&Cs at sites such as Jackpot City Casino Ontario, such as extra fees when you don’t meet a deposit turnover, restricted countries, or games which don’t participate in wagering. That’s why reading at least some basic sections of the casino’s terms is a must.

Alan Kendall

Expertise in the convergence of data communication and interactive media technologies. A focus on commercial advertising, online marketing, and digital media.

Jackpot City Comparing With Other Popular Brands in Canada

Jackpot City has many positive sides, but it also has some weak points compared with Ontario online casinos and sites in other regions, such as the absence of the most popular providers or a pretty high wager for bonuses. You can compare its conditions with the rules at other casinos for players in Canada to decide whether the offered parameters suit you!

Popular casinos in Canada
Casino logo Casino name Withdrawal time Games Withdrawal limit Bonus Cashback
Lemon Casino logo Lemon Casino Instant Blackjack, baccarat, roulette, video poker, TV shows C$3,500 Welcome package: C$600 + 200 Free Spins Up to 7%
Highroller casino logo High Roller Casino Instant Roulette, blackjack, craps, poker, live games C$4,000 Welcome package: C$2,000 + 200 Free Spins N/A
Leon Casino logo Leon Casino 1-2 hours Blackjack, live dealer games, video slots C$145,000 Welcome package: C$4,500 Up to 10%
ICE Casino logo Ice Casino 0–12 hours Roulette, Blackjack, Craps, Poker, Keno, Slots N/A Welcome package: C$1,500 + 270 Free Spins Up to C$2,000
Nine Casino logo Nine Casino 0-24 hours Video slots, live dealer games, jackpot games, drops and wins slots C$3,000 Welcome package: C$675 + 250 Free Spins N/A

Jackpot City Ontario Background and Reputation

Jackpot City belongs to Baytree (Alderney) Limited and has been around since 1998. Jackpotcity Casino is licensed and has over 2 decades on the market, which speak for its credibility. Moreover, the other casinos from this group, including Spin Palace and Lucky Nugget, are just as trustworthy. This casino group is one of the oldest and most reliable in the market for players seeking a premium online casino experience.

Reputation of Jackpot City casino points

Please note that Jackpot City is a member of the Casino Group, and you can’t claim a welcome bonus here if you’ve already claimed a sign-up bonus at any other casinos of this group and haven’t wagered a deposit amount there less than 100 times.

Alan Kendall

Expertise in the convergence of data communication and interactive media technologies. A focus on commercial advertising, online marketing, and digital media.

Similar Online Casinos in Canada to Jackpot City Casino

We selected Casino Jackpot City online for our rating relying on its safety tools, entertainment facilities, and convenient payments. These are the factors standing behind our rating of other mind-blowing Ontario casino online and other provinces we can recommend as well.

Jackpot City Casino Complaints

We thoroughly analyzed what independent players say about Jackpot City to see if it was one of the best online casinos or not. Most reviews are positive since players are happy with the collection of progressive slots and the way they are treated at customer support. There are no complaints about frozen withdrawals or unfair results. Still, some players would like to see a larger library of top-tier casino games and some regular bonuses including bonus credits.

There are always some things to be improved, but in the case of Jackpot City, they are all minor and subjective, while all the basic aspects seem to be great.

Alan Kendall

Expertise in the convergence of data communication and interactive media technologies. A focus on commercial advertising, online marketing, and digital media.

Our summary before you play at Jackpot City

Jackpot City casino has many opportunities for players to gamble on desktops or mobile devices. These are progressive slots, different games of other types, bonuses for newbies, and nice tourneys for seasoned punters. We didn’t find information about the Jackpot City no deposit bonus, and we think that customer support could be more convenient since waiting for a long time to get in touch doesn’t seem to be a perfect option.

Considering these pros and cons, we can conclude that Jackpot City online casino is worth the time of many Canadians, just make sure that its weak points won’t spoil your experience!

Alan Kendall

Author: Alan Kendall
  • 13 articles
Expert in:
  • Latest Gambling News and Trends
  • iGaming Content

I enjoy trustworthy gambling sites that have been in the industry for years. In the case of Jackpotcity Ontario, reputation was the first thing I paid attention to and found it one of the safest online casinos in the province and other regions. During my research, I also noticed strong advantages like cool software, catchy bonuses, and excellent performance of the online gaming platform on varied mobile devices.

Reviewed by Head of Content:
Dmitry Rogalchuk

Video about the Premium Online Casino Jackpot City

Jackpot City Casino online is an interesting project Canadians will enjoy. If you want to join this fun but don’t want to spend time reading the entire review, just watch the video our experts have prepared to highlight all the pros and cons within a few minutes.

Here you will find Full Review of Jackpot City Casino: Best Online Casino 2023 - our Casino Canada editorial team knows which casinos truly deserve this title. And in this video, we take a look at an extremely popular online casino in Canada - Jackpot City. And it is known for having the coolest bonuses, a large collection of games, TV commercials, and extremely high reliability. Watch this video and realize that Jackpot City really can be the best online casino where you can enjoy playing best online slots 2023. 00:00 - Introduction 00:33 - Bonuses and promotions 00:54 - Game Lobby 01:20 - Payments (Best Payout Casino 2023) 01:47 - Reliability 02:00 - Overall (Best Online Casino 2023 - Jackpot City Casino) Well, we've sorted out the fact that this casino is a really good one, featuring the best slots, pretty good bonuses, and amazing reliability. We do believe that Jackpot City Casino can be considered as the best online casino in 2023 for Canadian players.


Is Jackpot City a mobile-friendly gambling site?

Yes, Jackpot City in Canada is fully optimized to play on mobile gadgets with many mobile casino games operated on iOS and Android. Besides the mobile version, you can install a cool mobile app for a real money casino experience on-the-go.

What bonus can I get at Jackpot City upon registration?

The first deposit of C$10+ brings 10 Daily Bonus Spins. Plus, the first 4 deposits bring C$1,600 at a 35x wager.

How do I know Jackpot City is trustworthy?

Jackpot City Casino is a legal online casino that has been around since 1998 and holds MGA and Kahnawake gambling licences. Plus, software from Games Global is all tested by eCOGRA, while Jackpot City reviews from real players are positive.

Player reviews about Jackpot City Casino

Kayden Stewart Comment 2035
Kayden Stewart
Posted on 10.07.2022
I play on my phone much more often than on my computer. However, I don't feel safe straight on the navigator and prefer mobile apps for the task. Jackpot City doesn't disappoint in this sense, and their app is truly sensational. What's best, it takes very little space on my phone.
Eric Buck Comment 1716
Eric Buck
Posted on 11.03.2022
The prize potential of Jackpot City is really quite impressive, and I like that there is a mobile app. The biggest problem is the amount of slots they have. Many other online casinos beat them in this category, so I would like to see more on this site.
Cole McCain Comment 1699
Cole McCain
Posted on 04.03.2022
The sign-up offer at Jackpot City has really gotten my attention, and the minimum bet is so low that I thought, "why not"? The wagering requirement is pretty high, but so is the bonus. Besides, the gaming options are just fabulous. The whole thing is wrapped up by a high-end mobile app, which is compatible with iOS, Android, and Windows Mobile.
Musab Richard Comment 1609
Musab Richard
Posted on 10.02.2022
Reliability always comes first when I'm looking for a new online casino. Jackpot City has been around for a while and holds very solid licencing. Besides, this casino provides live chat around the clock, which I consider one more sign of trustworthiness.
Ontebha Kasingali Comment 1543
Ontebha Kasingali
Posted on 25.01.2022
All good and well but the app is not up to standards. It is not working as well as expected.But the site is good, better than others i have visited recently. I do love the fact that Jackpot city casino has no withdrawal fees . And there are some good slots.
Fletcher Comment 1531
Posted on 21.01.2022
I like the bonuses Jackpot City offers to its players. This is a wonderful casino, and I plan on continuing to play here. They also have amazing customer support; their agents are very helpful.
June Fey Comment 1529
June Fey
Posted on 21.01.2022
I honestly enjoy Jackpot City , there is no withdrawal fees and there is a app and they use Microgaming on their slots and i only play games that are Microgaming games!
Caden Finley Comment 1454
Caden Finley
Posted on 05.01.2022
Jackpot City offers massive bonuses, but the wagering requirements are somewhat dismaying: 70x. So, unless you're very lucky, or you won't see your bonus ever again. The game selection is decent, but it comes from only four providers. It supports quite a few banking methods, though.
Lila Comment 1425
Posted on 26.12.2021
I like that you can play at this casino on multiple devices. They even have an app that is well designed and easy to use. I like this casino, and I wish they had a few more games, though.
CarlaGreen Comment 1414
Posted on 23.12.2021
The casino is visually appealing. It has excellent graphics and welcoming colours. I thoroughly enjoy the variety of games and there are plenty of payment options from which I can choose. My only critique is that I can't use PayPal as a payment method.

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