Gioo Casino Review

Gioo Casino is a reputable online gaming platform operated by N1 Interactive Ltd, a company that is currently managing 43 highly-rated casino brands. It was established in 2021 and has since been operating under the Malta Gaming Authority licence MGA/B2C/394/2017. It features reputable software providers like Pragmatic Play and Booming Games, along with 66 other game studios.

To get a full picture of the usability of the site, we examined the ease of navigation, page layout, and filtering options available. We have found the platform to be very navigable, thanks to the links to important categories and pages right at the top of the screen. For the most part, Gioo Casino also has a fairly simple layout where the game icons take centre stage. This is true everywhere except for the homepage, where the above-the-fold copy and graphics take so much space that even after pressing the page down button on our keyboard, we were still not able to see even one game icon. Still, we appreciated the various filtering options available that allowed us to limit the games displayed through search by title, by provider, and by category.

Once we had an account, we proceeded to test the deposit and withdrawal options. Our goal was to test whether withdrawals are instant, which is stated on the official site. Since we used Interac for deposits, we were also able to use it for withdrawals, and we really received our funds instantly.

After we clicked the Deposit button, we were able to see nine payment methods, including Visa, Mastercard, Interac, Neosurf, Payz, CashtoCode, Jeton, Interac powered by Jeton, and MiFinity. We loved that the deposit amount ranges from 10 CAD to 6,000 CAD.

Meanwhile, the withdrawal options include Bank Transfer, Interac e-Transfer, and MiFinity with a withdrawal range of 30 CAD to 6,000 CAD.

Depositing Money into Your Account

• Click the Deposit button on the upper right area of your screen.
• Select a deposit method.
• Enter your desired amount, along with other info relevant to your chosen payment method.
• Enter your promo code, if applicable.
• Click Deposit to finalize the transaction.

Withdrawing Your Winnings

• Click your balance in the upper right-hand corner of the screen.
• Choose My Account from the resulting dropdown menu.
• Click Wallet on the left panel, then select the Withdrawal tab.
• Select your desired withdrawal method and enter your withdrawal amount.
• Follow other instructions specific to your chosen method and click Withdraw.

The mobile browser version of Gioo Casino has a small top banner advertising a mobile app that you can install, but when we tapped the Install button, it only created a shortcut to the site on our home screen, which shows that the standard installable app is absent. However, we didn’t necessarily see it as a bad thing because their platform is highly mobile-optimized. They kept the basic site layout to make the transition from desktop to mobile (or vice versa) easy for us. By putting a collapsible menu on the left of the screen as well as access buttons at the bottom, they were able to use the small space more efficiently on a mobile device.

We found useful information on the Responsible Gambling page of the platform that Gioo Casino dedicated to explaining all the tools available on their platform as well as the precautions they take to prohibit minors from accessing their services. Apart from the gambling addiction quiz, we found out that our account also lets us set limits on the deposit, loss, wagers, and session lengths. They also offer cool-off and self-exclusion if you feel like you need to take a break from online gaming.

Gioo Casino did not publish the total number of slot games, but considering their popularity, we estimate that there are around 3,500 on the platform. Among those titles, these three are the most popular:

Wild Cash by BGaming

Wild Cash is an old-school video slot that has a max win of 9,990x and looks inviting with its vivid fruit symbols that just take you back. We were so lucky to land five Wild Cash symbols that got us to the free spins round with a 10x multiplier for all our wins.

Legacy of Dead by Play’n Go

We may not have been able to get to the free spins round for Legacy of Dead, but we still got to enjoy the very interesting Gamble Round, where we had the opportunity to double or quadruple our win by guessing the colour or suit (more profitable!) of the card. For a small win, we did this for three consecutive rounds and got a pretty decent payout.

Book of Irish Treasures by Spinomenal

We were again lucky enough to get into the free spins round, thanks to book symbols that act as both wilds and scatters. Even though we didn’t win with them, the addition of random expanding symbols for each round made the game a little bit more exciting!

Available Slots Providers

There are a total of 68 gaming providers on the platform, including PG Soft, Relax Gaming, and Booming Games. Every provider offers something a little bit different, so each of them introduces a little bit more diversity to the game library.

Slots RTP

While examining the slot games at Gioo Casino, we also looked into the RTP because it determines your average theoretical returns per dollar spent. From what we could see, most of the titles had an RTP of at least 96%. So, assuming that the average is around this number, you should theoretically be able to take home 96 cents for every dollar wagered.

Limits of bets

Even though the betting limits are individually determined for each game, we found that the range is usually 0.20 CAD to 100 CAD. However, there are titles where the minimum is as low as 0.10 CAD, for example, the Book of Dead, and the maximum is as high as 200 CAD, like with Space Wars.

All the variations here may be found under the Table Games category, which has 60 games. The game types covered are Poker, Roulette, Blackjack, Baccarat, Sic Bo, Trumps, and Dice. We tried the basics like Truelab’s American Roulette and Hacksaw Gaming’s Baccarat, both of which were available in Demo mode and are great virtual interpretations of casino favourites.

Live games are only available for real money, so we used our remaining deposits to test out titles like Dead or Alive Saloon, Immersive Roulette, and Classic Speed Blackjack. All titles are from Evolution, boasting superior camera quality, which helps remove the barrier of the screen as much as possible.

Gioo Live Casino

Thanks to the linked jackpots that are featured on Gioo Casino, we were able to play various titles without losing our chance to hit the pot. For example, EGT’s 20 Golden Coins and More Dice & Roll share the same coveted win amount. Meanwhile, there are other titles like Slotfather and Fruity Bonanza that have jackpots that seem completely unique.

Gioo Casino offers two ways for you to get into the VIP program: by accumulating points through gameplay (1 point = 15 CAD total wager) or by making a minimum deposit of at least 1,500 CAD. As a VIP, you enjoy amazing perks like exclusive gifts, individualized offers on top of regular promotions, a personal assistant, and quicker withdrawal processing.

We tested the customer service based on the response time and the quality of their response. After clicking the chat icon on the bottom corner of the screen, we had to go through their chatbot before getting connected to a live agent. From our experience, the expert assigned to our case truly took the time to ensure the accuracy of their responses, but it would have been better if there were transitional messages to set expectations on how long they needed to sort things out.

• Live Chat and chatbot;
• 24/7 availability;
• FAQs.

Gioo Casino has detailed terms and conditions, the link to which was easy to locate at the bottom of the page. Most of this agreement covers country-based restrictions and establishing SOPs in certain scenarios like chargebacks and glitches. We advise players to read this document at least once to learn about their rights and responsibilities as Gioo Casino users.

Even though Gioo Casino was only established in 2021, its operator, N1 Interactive Ltd, has already proven itself to be a trusted and reliable source of 43 quality casino brands. It is also through N1 Interactive that this online casino got a Malta Gaming Authority e-gaming licence.

We have read every complaint that we could find from legitimate Gioo Casino users and found no common theme. As one player talked about game loading speed, another expressed concerns about withdrawal times. In our assessment, this means that any type of issue is swiftly addressed, so nothing ever becomes a common complaint. Many players are completely satisfied with how this online casino is run by the operator.

After thoroughly looking at important aspects of Gioo Casino, we can say that it is a good option for worry-free gambling. Its gaming library of more than 3,500 games is sufficiently diverse in terms of game types and betting range. Everything else is so great that we didn’t even mind that there are no jackpot games.