Neosurf Casino Withdrawals In Canada

Author: Gerda Grinova

Updated:

Review process

Ad Disclosure

Neosurf is a popular Canadian prepaid voucher that is easy to use and doesn’t require having a credit card or sharing bank details. All withdrawals are processed through your myNeosurf account within up to 3 days. You will find processing times, potential fees, and cashout limits of Neosurf at online casinos in Canada on this page.

4

Trips Casino

Rating: 9.5/10

  • Exclusive cashback up to 15%
  • 3,200+ slots and 200+ tables
  • CAD and crypto payments
  • Well-known Dama N.V. owner
  • Up to 7% Cashback in VIP program

6

Lemon Casino

Rating: 9.2/10

  • Over 4,800 slots and 400+ live games
  • Lemon Lotto Wheel - Daily no deposit FS
  • Treasure Boxes - A Loyalty Program
  • Non-sticky welcome bonuses
  • No wager 7% weekly cashback

8

Wyns Casino

Rating: 8.6/10

  • Low C$10 minimum deposit
  • Weekly cashback up to 15%
  • Unique Claw Machine system
  • Instant cryptocurrency cashout
  • Over 8,000 slot titles

13

Spirit Casino

Rating: 7.9/10

  • Up to 15% weekly cashback
  • Official apps for iOS and Android
  • Almost 20 payment options, including crypto
  • VIP program with 25 levels
  • Unique bonuses like Lucky Box

16

GoKong Casino

Rating: 7.7/10

  • 33,000+ games from 70+ providers
  • Minimum deposit from C$10
  • Cashback rewards up to 15%
  • Bonus Crab system
  • 5-level VIP program with extra perks

17

Onlywin Casino

Rating: 7.7/10

  • Fast withdrawals within 24 hours
  • Available mobile app
  • Level-up prizes in the loyalty program
  • Increasing weekly cashback for players
  • 8,000+ games from multiple providers

18

Slotsgem Casino

Rating: 7.7/10

  • 18 varied payment methods
  • A rewarding 50-level VIP program
  • Wheel of Fortune for registration
  • A diverse range of 10,000+ casino games
  • Monthly withdrawals up to C$50,000

Neosurf Payout Speed | Updated December 2025

After the casino approves the transaction, Neosurf starts processing the withdrawal. Weekends, bank holidays, and the amount requested can affect processing times.

Neosurf Payout Speed

Withdrawal limit

Casino fee

Average time to receive

Up to C$1,000

0%

12-24 hours

C$1,000 - C$5,000

0%

1-2 business days

C$5,000 - C$10,000

0%

1-3 business days

These statistics are based on data from over 30 Neosurf online casinos that accept players from Canada.

4

How Neosurf Withdrawals Work

To withdraw via Neosurf, you must have a myNeosurf account. First, the casino must accept your payout request, and only then does the payment time start. Your winnings will be transferred to your account right after this stage.

  1. Go through with the KYC: Verification requires your passport and a bank statement or utility bill to prove your identity and address. These documents can be submitted via your account or customer support.

  2. Send the withdrawal request: In the cashier section, you will find a list of all payment methods, including Neosurf. Specify how much you want to withdraw and click Confirm.

  3. Wait for the approval: Whether you have complied with withdrawal requirements will be verified by the casino team manually. This can take from a few minutes to 72 hours.

  4. Receiving the funds: You will get your winnings within 72 hours or less once the request is approved, depending on the amount you are cashing out.

Casinos With Verified Neosurf Payouts

We have compiled a list of Canadian online casinos that accept Neosurf transactions. These sites are popular for their range of offers and the speed of their payments. Here are verified payout averages from timed cashouts and user reports.

Casinos With Verified Neosurf Payouts
Casino Name Average Time Per-Withdrawal Limit Welcome Bonus Action
Bulletz Casino 1-3 days C$5,000 Max. 150% up to C$4,000 + 200 FS Visit Casino
Pan Casino 0–24 hours C$10,000 Max. 100% up to C$7,000 Visit Casino
WazBee Casino 0–24 hours C$10,000 Max. 125% up to C$2,000 + 200 FS Visit Casino
Betonic Casino 0–24 hours C$5,000 Max. 100% up to C$1,500 + 20 FS Visit Casino
Monro Casino 0–24 hours C$5,000 Max. 150% up to C$900 + 400 FS Visit Casino

Most Typical Issues With Neosurf Payouts

Withdrawals processed by Neosurf in Canada can be delayed due to reasons like routine regulatory checks and various processing procedures. We have compiled the most common factors for payment delays with this method at Canadian casinos:

  • Internal Approval Pending: Your withdrawal request has not been reviewed by the casino yet and is waiting to be approved.
  • KYC documents unverified or missing: You have not provided the required documents to confirm your identity or prove the source of your funds, or the operator is still verifying them.
  • Payment screening: When additional regulatory checks are required, or you withdraw large sums, payout time may exceed 72 hours. If that's a very first transaction from a new casino, this can also impact payout time.
  • Ignoring limits: Requested amount exceeds daily, monthly, or per-transaction limits set by the casino or Neosurf itself.
  • Weekends and holidays: Withdrawal processing is suspended on non-business days.
  • Mismatch in data: Your myNeosurf account and the casino must have the same personal info (name, e-mail, etc.), as a mismatch can delay the withdrawal and cause additional screening time.

Withdrawal statuses can always be checked in your casino account or by contacting the support team.

How We Collect Payout Data

We record approval, sending, and arrival times, noting fees and verification steps that delay withdrawals. After small test cashouts in Canadian dollars, we compare results with the information we get from customer support and the casino's terms.

  • Cashout tests: To confirm the average payout time, we deposit money into the casino and then make a withdrawal. We then compare each casino's T&Cs with information from customer support.
  • Documented metrics: During each withdrawal stage - approval, dispatch, and actual arrival of the funds - our team notes exact timings. We also note fees, transaction limits, and the impact of KYC checks.
  • Frequent updates: We update our data regularly and retest when there are changes in the terms and conditions or if there is a rise in user complaints in Canada.
  • Data handling: We keep the exact dates, times and screenshots of transactions, together with notes on sources of this information.

Tips To Get Paid Faster With Neosurf

For the fastest withdrawals when using Neosurf, we have clearly outlined our recommended ways to cash out quickly in Canada.

  • Complete your KYC procedure to be approved before making a withdrawal request.
  • Make sure all of your Neosurf details are up to date and match your casino details.
  • Check that your withdrawal is within the limits of both Neosurf and the casino.
  • Avoid weekends and holidays and request payouts at the beginning of the week, ideally before Wednesday.
  • Withdrawing smaller amounts more often can prevent delays with large withdrawal limits.
  • Contact customer support for the casino if you have any delays in your transaction.
Gerda Grinova
Chief Editor
University of Latvia
A degree from the University of Latvia combined with experience in affiliate marketing, as an iGaming Content Lead, and in quality assurance.
Expert in:
  • Casino reviews
  • Online Games
  • Online Slots

FAQ

How long do Neosurf withdrawals take in Canada?

For Neosurf withdrawals up to C$1,000, it typically takes between 12-24 hours; for amounts between C$1,000 and C$5,000, the processing time is 1-2 business days. For withdrawals above C$5,000, it takes 1-3 business days.

Why is my Neosurf withdrawal still pending if it said “instant”?

The time of your cashout starts only after the casino approves the transaction. Until then, the request is pending. Your withdrawal may also be blocked due to incorrect data or failure to meet the wagering requirements associated with active bonuses.

Are there fees for Neosurf cashouts?

The best Canadian online casinos don’t charge fees on withdrawals via a myNeosurf account. You may have to pay a small commission when you transfer money from Neosurf to your bank account.

Does Neosurf send my personal data to the casino?

No, Neosurf doesn't share any of your personal details with the casino, you only have to enter an email for cashing out. Still, you will have to provide some personal info when creating a myNeosurf account.

Does Ontario (iGO) change processing?

Yes, all casinos regulated by iGO have to perform stricter and lengthier checks to verify each payout request. In most cases, an extra 1-2 days may be needed to validate the information.

Please turn your device for the best gameplay
By using this website, you agree with our use of cookies to improve its performance and enhance your user experience. More info on our cookies policy page.