Spin Station Casino Review

Launched in 2016, Spin Station has risen to become one of the most trusted online casino brands in the country. It is owned and operated by White Hat Gaming Limited, through which it is licensed by the United Kingdom Gambling Commission (account number 52894) and the Malta Gaming Authority (licence number MGA/B2C/370/2017). With more than 3,000 titles from the most innovative providers today, you’re guaranteed to have a lot of quality gaming options.

We tested the usability of the platform based on accessibility, filtering options, and use of colour contrasts. As for accessibility, our favourite feature was how all the most relevant pages of the site - from the games themselves to the customer support - were accessible even without scrolling down. The user interface is amazing, except for the provider category, which only lists games under each game studio with a Show All option. Meanwhile, there were also a lot of filtering options, which were useful because we didn’t know what we wanted to play yet, so identifying the ones we were interested in was easy. You can use the search bar to type the title or provider or click one of the categories. As for the colour contrasts, the developers used a white background to set everything against, making it easy to identify the most important parts of the platform.

We love the variety of options available for depositing money, including Interac, Neosurf, Neteller, Mastercard/Visa, and eCheck. From our experience trying out Mastercard and Neteller, we found that the transfers were instant. The limits were also the same at 20 CAD to 3,000 CAD per transaction. For withdrawals, you can only use the method you used to make your deposit or a bank transfer. The minimum transaction amount here is 20 CAD per transfer, while the maximum is set at 5,000 CAD per week.

Depositing Money into Your Account

• Click the Deposit tab just below the Spin Station logo.
• Select the deposit method that you want to use.
• Follow the steps specific to your chosen payment method.
• Click Deposit and wait for the money to be reflected in your account.

Withdrawing Your Winning

• At the top of the screen, look for your username and click the My Account link just below it.
• Click the Withdraw tab.
• Specify the amount that you want to withdraw.
• Select your withdrawal method using the dropdown menu.
• Provide the details required based on your chosen method and click Withdraw.

The mobile browser version of the site closely mirrors that of its desktop counterpart. However, instead of having the chat icon on the right side of the screen, they placed it on the bottom left. Considering that you can still access all the same features as on the desktop version, we overlooked this unexpected deviation. It was confusing that they advertised having a mobile app on the desktop website even though they didn’t actually have one.

Spin Station offers a great range of promotions to help you get more out of your betting experience on the platform. Below are the available bonuses that you can qualify for right now:

• max. 200% up to 3,000 CAD and 100 free spins on your first three deposits
• A 5 CAD bonus on Loyalty is Royalty
• Up to 50,000 CAD cash prizes wager-free

• Welcome Bonus

  Get a total of up to 3,000 CAD and 100 free spins on your first three deposits. Each deposit should be at least 20 CAD, and all rewards will be subject to a 35x wagering requirement.

• Win $50,000 This Year

  Earn one point for every 1,000 CAD wagered and get 1 Megaticket for every 500. All Megatickets are drawn at the end of the promotional period, and the winner earns a wager-free 50,000 cash prize.

• C$15,000 Prize Giveaway

  Earn one point for every 800 CAD wagered; then each point is converted to a Major ticket once you get 250 points. There will be three giveaways, and each lucky player will get 15,000 CAD in prizes.

• The Fabulous $500 Weekly Cash Giveaway

  Wager 800 CAD to earn a Mini Ivy ticket, which grants you entry to the weekly cash draw. Ten players will be chosen to split the 500 CAD prize. No wagering requirements need to be met.

• Loyalty Is Royalty

  Earn loyalty points for every 10 CAD of bonus funds or cash wagered. For every 100 points, you get 5 CAD in bonus funds, subject to 35x wagering requirements.

We can see how Spin Station Casino takes gambling addiction seriously and is dedicated to addressing this issue right at the beginning. Using their platform, you can set deposit and session limits, set a time-based reality check, and temporarily block yourself from access using the links on the Responsible Gambling page. For permanent account closure and indefinite self-exclusion, contact customer support.

Spin Station doesn’t specify outright the total number of games for each category, but conservatively speaking, this could easily be around 2,000. We tested some of them, and here are the results:

Shaman Song

We went with the lowest bet because we were not used to titles with three rows for a six-reel game. Our favourite part of this Red Rake Gaming release was how we were able to unlock more rows after getting Blue Gems. We could take home 20 CAD without getting to the free spins round, but it would have been interesting to see how much more we could have taken home if we had got to experience the feature that multiplies all free spins wins.

Big Bass Day at the Races

The official documentation stated that this Pragmatic Play title has a high volatility level, so imagine our surprise when we got three scatters within the first five spins. We stopped after the free spins round, but that short adventure was exciting, thanks to the Collect symbols that added the value of the money symbols to our win.

Fire in the Hole 2

Even though it cost us 3,600x the base bet, we used the Bonus Buy feature on this No Limit City title to get to the Lucky Wagon Spins, which gave us an automatic pass to the bonus round. We didn’t break even, but it was interesting to see Dynamite and Beer special symbols that removed dirt symbols and reactivated old coins, respectively.

Available Slot Providers

There are so many providers on Spin Station, with Play’n Go and Pragmatic Play representing nearly 600 slot titles in the game library. There are close to 100 providers on the site!

Slots RTP

The slots at Spin Station Casino have an RTP range of 88.12% to 99.69%, and an overwhelming majority of the titles have an RTP of at least 95%. So, we can say that for any titles that you pick, your odds of preserving your betting budget are pretty high.

Limits of bets

They have titles fitting the bet limits required of both high rollers and regular players. From what we have seen, the bet range available depends more on the game title than anything else. It can be as low as 0.01 CAD. Meanwhile, the upper limit can be as high as 100 CAD.

If we’re just talking about RNG titles, there are four categories dedicated to card and table games: Blackjack, Roulette, Poker, and Table Games. But if you look into each category, the total number of titles is just around 50. Titles like Multi-Hand Classic Blackjack by Switch Studios, Roca Riches Roulette by Switch Studios, and Three Card Hold’em by Felt Games were some of our favourites because they all introduced a fresh twist to a classic without removing the essence of what made the game great in the first place.

The live casino experience was as great as it feels like being in a physical casino. You’ll find your favourite casino games, like Roulette, Blackjack, and Baccarat. The favourite that we’ve tried is the game show-type title, Sweet Bonanza Candyland, which features cool mini-games like Plinko and a slot spin. However, there are only 44 titles in total, most of which are from Pragmatic Play and Authentic Gaming.

Spin Station Live Casino

As we mentioned, there’s no separate section for slots with jackpots. So, unless you already know the titles you’re looking for, it will be extremely hard to find a definitive list of them. We were able to find jackpot titles using the keyword ‘jackpot.’ This search rendered 33 titles, most of which were Jackpot King progressives.

This casino has four VIP levels: VIP Silver, Gold, Platinum, and Elite. Your membership grants you special perks, like faster withdrawals, birthday bonuses, exclusive promotions, account prioritization, and more! The operator decides who gets in. So, to see if you qualify for the VIP experience, just check your emails. You may receive an invite soon! If you’re already a VIP in another casino, send them an email at vipapplication@spinstation.com.

To give you some insights into what your experience could be like if you encounter issues, we tested their live chat. Unfortunately, the agent only sent a canned and irrelevant response and took too long between replies. Still, you can try your luck resolving your concerns through these methods:

• Live Chat: 24/7 availability;
• Help Centre;
• FAQs.

Like with most online casino platforms, the link to the terms and conditions is somewhere near the bottom of the page. This has all the standard information about how you can’t have more than one account and what your maximum withdrawal is. However, we hope they invite more transparency by removing the clause about how they’ll lock or close your account if you discuss a dispute in public.

Full terms and conditions you can read here. 

Established in 2016, Spin Casino has built a reputation for having a highly exclusive VIP program. It is owned and operated by White Hat Gaming Limited, which currently has 46 casinos under its belt. This company has its brands licensed in multiple jurisdictions as well.

As we have seen from existing user reviews, it seems like the issue with the live support has been a problem for a long time. From what we have seen, this is the most common complaint. Another big issue is the long withdrawal process. For these things to be addressed, they need to look at what's causing them in the first place.

Spin Station Casino is a top option for people who like to spin reels or roulette wheels. The general experience of using the site is great, but we can see how some may be dismayed because of the issue with chat support. Hopefully, this will improve so they can reach their maximum potential.