Platinum Play Casino Review

Rating: 6.3/10

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Present icon Welcome Bonus: 100% up to C$800 + 10 Daily Spins Get Bonus Go to Platinum Play Casino
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Present icon Welcome Bonus: 100% up to C$800 + 10 Daily Spins Get Bonus Go to Platinum Play Casino
Specifications
Registration Process 6.7
Usability 6.1
Promotions 6.1
VIP Experience 6.1
Slots 6.4
Game Types 6.1
Payments 6.1
Mobile 6.1
Support 6.7
Page contents

General Information about Platinum Play Casino

Platinum Play Casino is a reliable platform with years of experience, which is registered to the Baytree (Alderney) Limited company. This company runs 10+ sites, and each has an excellent reputation. Platinum Play Casino has been legally operating since 2004, gaining the trust of players for over 2 decades. It is also worth noting that the casino was established as a Microgaming-powered site which now provides Games Global software.

Platinum Play Casino Review
Website www.platinumplaycasino.com
Software provider
Established 2004
Deposit methods
Email support@platinumplaycasino.com
License Alderney Gambling Control Commission, 155 C1
Live chat Yes
Casino games 1000+
Total payout 95.5%
VIP 6 levels
Owner Baytree (Alderney) Limited
Owner's other brands Spin Casino, Jackpot City, Gaming Club, Ruby Fortune, All Slots Casino, Royal Vegas, Lucky Nugget
SSL certificate Yes, 256-Bit Encryption by Google Trust Services LLC
Headquarters address La Corvee House, La Corvee, Alderney Channel Islands, GYP 3TQ
Live casino providers Pragmatic Play, Games Global, Evolution Gaming, On Air
Category Best paying casinos, Minimum deposit casinos, Mobile casinos, Fast payout, Casinos for Iphone, Casinos for Android, Casinos for Ipad

Sign up to casino

Why to sign up with Platinum Play?

The site has a section with progressive jackpots where the total prize pool exceeds C$16,697,245. If you love exclusives and jackpots in addition to the C$800 + 10 Daily Spins bonus, you can choose Platinum Play Casino.

Best bonus offers from Platinum Play Casino in 2024

Bonuses of Platinum Play Casino
🏅 Platinum Play Casino Get Bonus
🎁 Welcome offer 100% up to C$800 + 10 Daily Spins 
🎊 Bonus Wheel Bonus Wheel every 4 hours
💲 Minimum Bonus Deposit C$10
❗ Bonus wagering requirements x35

Usability in Platinum Play Casino

Rating: 6.1/10

We have checked the layout of the casino, navigation, and mobile compatibility. What we liked is that the Platinum Play Casino website has a classic design and a light theme which looks cool. Plus, you can also change the website theme to dark or light. In terms of navigation, the casino lobby has smart filters that can help you find games or choose cold or hot slots and save faves. As for mobile compatibility, the site works great, especially on iOS and Android mobile gadgets. We were a little disappointed, however, that you cannot play a demo mode of the game unless you are signed up.

Advantages

  • Cool mobile optimization
  • Option to save faves
  • CA English site’s localization

Disadvantages

  • No demo mode before registering
Image of Platinum Play Casino main page

The demo mode at the Platinum Play casino is available only after registration, plus, the player will have a function that adds games to their favourites after creating an account.

Daniel Bennet

University of Toronto’s Bachelor of Commerce, Finance and Economics expertise, focus on financial strategies, Gambler's Fallacy, RNG, and Probability Theory research.

Registration at Platinum Play CASINO: Our Personal Experience

Rating: 6.7/10

In this section, we will guide you through the steps of how to register at Platinum Play Casino. Our personal experience can help you activate your account quickly:

  1. In the Platinum Play Casino lobby, I was greeted by an advertising banner where I was asked to create an account to receive a bonus by pushing ‘Sign up’.

    Platinum Play Casino registration process step 1
  2. In the next window, I selected the country and province of registration.

    Platinum Play Casino registration process step 2
  3. Next, I was presented with one long page where I needed to enter all my data. The first part consisted of a nickname, password, email, and phone number.

    Platinum Play Casino registration process step 3
  4. Next, I indicated my details, such as first name, last name, date of birth, and gender. I also chose the language and currency.

    Platinum Play Casino registration process step 4
  5. At the end of the registration page, I entered my residential address and read and confirmed that I agree with the rules and conditions of the casino.

    Platinum Play Casino registration process step 5
  6. Done, now I can make a deposit to get a bonus and play games for real money. Also, after registration, I have access to demo games.

    Platinum Play Casino registration process step 6

Our tests of deposits & withdrawals

Rating: 6.1/10

After registration, we started testing the payment section to find out what payment methods the casino has, including Interac, credit and debit cards, Google and Apple Pay, Paysafecard, MuchBetter, Neosurf, Flexepin, iDebit, Payz, Flexepin, cryptocurrency, and Bank Transfer. The minimum deposit is C$5, and withdrawals start at C$10. Withdrawal limits per week come up to C$4,000 if you haven’t wagered the deposit 5x times. The average withdrawal time is 24 to 48 hours, except for Bank Transfers taking from 5 to 7 working days.

Platinum Play Casino Payment Methods
Payment System Min-Max Deposit Time Deposit Fees Min-Max Withdrawal Time Withdrawal Fees
MasterCard C$5–n/a Instant 0% C$10–n/a 24-48 hours 0%
VISA C$5–n/a Instant 0% C$10–n/a 24-48 hours 0%
Interac C$5–n/a Instant 0% C$10–n/a 24-48 hours 0%
iDebit C$5–n/a Instant 0% C$10–n/a 24-48 hours 0%
Paysafecard C$5–n/a Instant 0% C$10–n/a 24-48 hours 0%
MuchBetter C$5–n/a Instant 0% C$10–n/a 24-48 hours 0%
Maestro C$5–n/a Instant 0% C$10–n/a 24-48 hours 0%
Revolut C$5–n/a Instant 0% C$10–n/a 24-48 hours 0%
Neosurf C$5–n/a Instant 0% C$10–n/a 24-48 hours 0%
Skrill C$5–n/a Instant 0% C$10–n/a 24-48 hours 0%
Neteller C$5–n/a Instant 0% C$10–n/a 24-48 hours 0%
Flexepin C$5–n/a Instant 0% C$10–n/a 24-48 hours 0%
Bitcoin C$5–n/a Instant 0% C$10–n/a up to 24 hours 0%
Litecoin C$5–n/a Instant 0% C$10–n/a up to 24 hours 0%
Ethereum C$5–n/a Instant 0% C$10–n/a up to 24 hours 0%
Tether C$5–n/a Instant 0% C$10–n/a up to 24 hours 0%
Bank Transfer C$5–n/a Instant 0% C$10–n/a 5-7 days 0%
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Depositing Money Into Your Account

  • Go to the ‘Bank’ section and click on the ‘Deposit’ window.
  • Then, select a preferred payment system.
  • Determine the desired deposit amount and select a bonus.
  • Now, confirm your actions and wait for the money transfer.

Withdrawing Your Winnings

  • In the ‘Bank’ section, open the ‘Withdraw’ window.
  • Select the payment system you used to make the deposit.
  • Specify the desired amount for withdrawal within Platinum Play’s limits.
  • Confirm the transaction after double-checking the details.

Platinum Play online casino’s weekly withdrawal limits are up to C$4,000 when your deposit turnover is less than 5x. This amount applies to the entire Baytree Limited group, so those playing at several casinos should consider that cashouts on these sites are cumulated.

Daniel Bennet

University of Toronto’s Bachelor of Commerce, Finance and Economics expertise, focus on financial strategies, Gambler's Fallacy, RNG, and Probability Theory research.

Platinum Play Casino Mobile and Applications

Rating: 6.1/10

Platinum Play online casino does not have a mobile application since the site is perfectly optimized for all gadgets, such as iOS and Android phones and tablets. Our team checked the optimization and was satisfied since not only the site is well-compatible but also the games you’ll find here. The software is cross-platform due to HTML5.

Platinum Play Casino Site on the Mobile Screen

Bonuses and Promotions at Platinum Play Casino

Rating: 6.1/10

Platinum Play Casino offers generous bonuses that are available to both new customers and previously authorized players. We’ve tested the bonus program and can explain bonuses at Platinum Play in detail:

  • Up to C$800 + 10 Daily Spins welcome bonus
  • Bonus Wheel
  • Tournaments
Image of the bonuses page of Platinum Play Casino
  • Welcome bonus

    New clients can activate a welcome pack of up to C$800 + 10 Free Chances for a deposit of over C$10. The bonus consists of 3 packages, and the wager for each bonus + deposit is 35x. Free spins will only be available once per day and can be used on the C$1,000,000 jackpot slot. The wager is still 35x.

  • Bonus Wheel

    Gamblers will also have access to the Bonus Wheel which can be rotated every 4 hours, but only after making a deposit. You can win a cash bonus, free spins, points, fast withdrawals, or nothing.

  • Tournaments

    The Platinum Play casino has a tournament section displaying large events with generous prize pools or bonuses. For example, there is currently a Treasures of Lion City tournament with a prize pool of C$800.

Responsible Gambling

At Platinum Play Casino, we carefully studied the Responsible Gaming section and we liked the fact that the site has absolutely all the tools for safe gaming. Gamblers can learn all the rules, activate deposit limits, determine the gameplay time, and use the self-exclusion function. The Platinum Play team also added contacts for services that help with gambling addiction.

Platinum Play Casino Responsible Gaming

Platinum Play Casino Features
Feature Available
Deposit Limits
Time Out
Self Exclusion
Self Test

If you feel that gambling is affecting your mental well-being, the Responsible Gaming section at Platinum Play offers a test that will help you find out how addicted you are to gambling.

Daniel Bennet

University of Toronto’s Bachelor of Commerce, Finance and Economics expertise, focus on financial strategies, Gambler's Fallacy, RNG, and Probability Theory research.

What Types of Games We Tested

Rating: 6.1/10

In the following sections, we want to share the experience that we gained at Platinum Play Casino when playing for real money. All tests were carried out in games from well-known providers, and here are the results.

  • Blackjack

    In the table games section, I decided to try Multi Hand Atlantic City Blackjack by Switch Studios. I chose this game because there are 5 hands and you can bet from C$1 to C$200 on each one. So I could play with a total bet of C$1,000. In my opinion, this is a top game for high rollers.

  • Live dealer games

    While studying the catalogue of live games, I was surprised by the wide selection of OnAir and Pragmatic Play software. I decided to try Travel Fever by On Air. This game has a wheel of fortune with different features, plus, you can open 6 different mini-games there. I played for C$1 and was able to play mini races where I could double my wins.

  • Jackpot slots

    A feature of the Platinum Play casino is a large catalogue of slots with jackpots. I decided to start with Wolf Blaze Megaways which had a jackpot of over C$9,002,740 during this research. The slot has cool dynamic reels, plus, there is one additional horizontal one. The machine also has a round with free spins and a re-trigger.

Slots portfolio - our verdict

Rating: 6.4/10

Now, it's time to check out the portfolio of slots offered at Platinum Play Casino. We decided to play the top 3 hottest slots recommended by the ‘For You’ section. Conveniently, the casino uses smart tools that can recommend slots based on customer preferences.

Book of Mega Moolah by Games Global

I launched this new hit because it has generous progressive jackpots, a round with free spins, and expanding symbols. I played for C$1 and was able to get 146x. Honestly, it’s a very cool result for a 10-minute session.

Lucky Rabbit Fortunes by Aurum Signature

I played this excellent classic slot with a bet of C$1.5. Yes, the slot is completely simple, but at the same time, it allowed me to relax and enjoy regular payments of about 1x to 3x per round.

Dark Waters Power Combo by JustForTheWin

I opened this slot because it has jackpots, multipliers, and free spins rounds. I managed to open free spins with giant reels where the scheme expanded to 6x6, opening up to 46,656 lines. I played for C$1 and won over 45x.

List of Slots of Platinum Play Casino

Available Slots Providers

The catalog of Platinum Play casino games is wide, but it is limited by the provider. The casino is powered by Games Global; therefore, you can find games from this brand and companies that belong to this group, such as JustForTheWin. But the site also has live games by OnAir and Pragmatic Play.

List of Providers of Platinum Play Casino

Slots RTP

Platinum Play Casino contains the best slots from Games Global which offer optimal RTP return settings from 94% to 98%. For example, Paddy's Pot Mega Moolah from JustForTheWin has an RTP of 92% as it has progressive jackpots, and Immortal Romance from Games Global has an RTP of 96.86%.

Why it is important to know the RTP of slots?

Please note that you may receive a lower-than-average RTP on slots with progressive jackpots. For example, the Absolootly Mad: Mega Moolah slot from Triple Edge Studios has an RTP of 92.02%, but its winning potential is huge.

Limits of bets

While studying the range of slots at the Platinum Play Casino, we found a lot of cool slots that can offer not only modern bonus features but also a wide range of bets that are suitable for both beginners and high rollers. The rates range from C$0.10 to C$200. There are also games with a different range, for example, Masters of Valhalla features stakes of C$0.20 to C$25.

Card and Table Games Variations

Platinum Play Casino has a table games section that includes Blackjack, Roulette, Video Poker, Baccarat, Sic Bo, and Bingo. Yes, there are not many RNG table games at the Platinum Play Casino, but the live section offers much more entertainment. To find any software, you can use search filters.

List of Card Games of Platinum Play Casino

Live Casino Experience in Platinum Play CASINO

While exploring Platinum Play Casino, we also checked the live section which features games like blackjack, roulette, TV shows, baccarat, poker, Sic Bo, and others with dealers. All games are presented by On Air and Pragmatic Play which are the industry tops. We also tested live games on mobile and were pleased as they are well-optimized.

List of Live Games of Platinum Play Casino

Platinum Play Live Casino

Live Casino of Platinum Play
Live Blackjack
Live Baccarat
Live Roulette
Live Sic-bo

Available Jackpots

Platinum Play Casino has Daily Jackpots of up to C$1,000,000 on Games Global slots. Every player can participate in this drawing. The casino also has a section with slots featuring progressive and fixed jackpots. You can always find a hot slot. For example, we liked the 9 Pot of Gold King Millions slot machine where the jackpot exceeds C$1,460,617.85.

Jackpots in Platinum Play Casino
Available Jackpot Slot name
C$5,276,176 Book of Godess
C$6,612,762 9 Pot of Gold King Millions
C$9,354,393 Wolf Blaze WOWpot Megaways

List of Jackpot Slots of Platinum Play Casino

VIP experience - Loyalty Program

Rating: 6.1/10

The Platinum Play website has an interesting VIP club which has 6 levels. Upon reaching each level, gamblers receive exclusive bonuses, promotional codes, access to special promotions, and a profitable rate to exchange points for real money. To open a new status, you need to collect points, 1 point for a bet of €1. For example, to open level 2, you need to collect from 2,500 to 11,999 points.

Platinum Play Casino VIP program

How we tested email & live support

Rating: 6.7/10

To find answers to popular questions, Platinum Play casino has an expanded Help Center section. To contact the administration, you need to go to the Help Center, select the desired topic, and click on the ‘Contact the operator’ widget. Yes, the chat is open 24/7, but we waited a long time for our turn to contact the casino. In general, all our questions were answered, but it took a very long time. Here are all the available ways to contact customer support:

  • Online chat 24/7
  • FAQs
  • Help Center
Live Support and Email check
Customer support Options
Live chat, email
Available hours
24/7
Email
support@platinumplaycasino.com
Social
Live chat, email

Platinum Play CASINO Terms and Conditions

In the Terms and Conditions section, you can study in detail all the rules and conditions of the Platinum Play Casino. There, we examined the bonus policy, payment details, and tournament rules. We advise all gamblers to go and study the Terms and Conditions section. For example, the 7.4 block states that bank wire withdrawals are processed only when the account holder’s name coincides with the casino account details.

Platinum Play terms and conditions

Full terms and conditions you can read here

It is worth noting that when studying the Terms and Conditions section, we have found an important rule: if you withdraw an amount less than C$500 via Bank Transfer, you will need to pay a C$5 fee.

Daniel Bennet

University of Toronto’s Bachelor of Commerce, Finance and Economics expertise, focus on financial strategies, Gambler's Fallacy, RNG, and Probability Theory research.

Platinum Play CASINO Comparing With Other Popular Brands in Canada

Platinum Play Casino is an excellent casino that contains the best games. But if you want a more advanced casino with lots of reload bonuses and more providers, then you can explore the casinos from this comparison table.

Platinum Play In Comparison With Other Casinos
Casino logo Casino name Withdrawal time Games Withdrawal limit Bonus Cashback
rooli casino logo Rooli Casino 0–2 hours Poker, baccarat, baccarat, blackjack, wheel of fortune, bingo, crypto games C$5,000 Welcome Package: Up to C$4,000 + 475 Free Spins N/A
Just Casino Just Casino 0–24 hours Blackjack, roulette, live games, video slots C$6,000 Welcome package: C$5,000 + 400 Free Spins 10% up to C$1,000
Lemon Casino logo Lemon Casino Instant Blackjack, baccarat, roulette, video poker, TV shows C$3,500 Welcome package: C$600 + 200 Free Spins Up to 7%
LeoVegas Casino 24 hours Roulette, poker, blackjack, baccarat, slot games C$4,000 Welcome Package: 100% up to C$1,500 + 300 Free Spins N/A
SG Casino SG Casino 0-24 hour Baccarat, blackjack, roulette, live dealer games C$7,000 Welcome package: C$750 + 200 Free Spins up to 15%

Platinum Play CASINO Background and Reputation

Platinum Play Casino has a reliable reputation which the site has earned since 2004. The platform operates under the Alderney license. All its RNG software is regulated by the independent eCOGRA organization. It is worth noting that the site is owned by the famous Baytree Limited company which also manages 10+ top sites. Furthermore, the site boasts advanced SSL encryptions and a strict AML policy.

Platinum Play Background and Reputation

Baytree Limited’s years of experience brought the company great success in the iGaming industry, which translates into reliable casinos like Platinum Play with loyal conditions and fair terms.

Daniel Bennet

University of Toronto’s Bachelor of Commerce, Finance and Economics expertise, focus on financial strategies, Gambler's Fallacy, RNG, and Probability Theory research.

Casinos Similar to Platinum Play CASINO

If you want a new experience, we have added a unique list of reliable casinos that are similar to Platinum Play. These sites also feature licensed content and generous bonuses, and our research shows that all these elements match for a perfect gambling experience.

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Casumo Casino

Platinum Play CASINO Complaints

Studying the reputation and reviews from real clients of the Platinum Play casino, we did not find any negative aspects. Yes, we've seen complaints about the casino's rather slow customer support, and we've also experienced long waiting and operator response time, but the answers are still helpful. In general, we did not find any other problems.

Our team carefully studies reviews from gamblers and with their help, we can learn about all the internal details of the casino. We also track whether players’ issues have been quickly solved by the operator and use this information for our ranking.

Daniel Bennet

University of Toronto’s Bachelor of Commerce, Finance and Economics expertise, focus on financial strategies, Gambler's Fallacy, RNG, and Probability Theory research.

Our summary

Our team has already tested sites from Baytree Limited, so we know what to expect from this brand. Platinum Play casino has a classic design, excellent optimization for mobiles, and top-tier slots from Games Global and its sub-brands. Yes, the casino does not have a lot of content and bonus offers are limited, but if you are looking for a reliable casino with experience, you will like Platinum Play.

Daniel Bennet

Author: Daniel Bennet
  • 264 articles
Expert in:
  • Payment Systems
  • Games Probability

While testing the Platinum Play casino, I liked its optimization for smartphones and the jackpot section. In my experience, the Baytree Limited company always pays attention to slots with progressive payouts, and I appreciate that. I recommend this casino to everyone if you are a more classic player and a fan of jackpots.

Fact checked by Chief Editor:
Gerda Grinova

FAQ

Is it possible to play at Platinum Play Casino on mobile?

Sure, since Platinum Play casino is perfectly optimized for all gadgets, such as iOS and Android.

How to activate the welcome bonus at Platinum Play casino?

To activate the welcome bonus of C$800 + 10 Free Chances, you need to register and then make a deposit of at least C$10.

What games are there at Platinum Play Casino?

Gamblers from Canada will have access to card games, lotteries, slots, jackpot games, bingo, and live entertainment.

Player reviews about Platinum Play Casino

Blake Cooper Comment 3444
9.0/10
Blake Cooper
Posted on 16.12.2024
Platinum Play mobile offers an exceptional gaming experience on the go. The platform is well-optimized for smartphones and tablets, with smooth navigation and quick load times. I was impressed by how seamlessly the games run, even on older devices. Whether it’s slots or table games, everything works perfectly, making Platinum Play Mobile a top choice for mobile gaming enthusiasts.
Madison Wright Comment 3443
8.0/10
Madison Wright
Posted on 09.12.2024
The support team at Platinum Play Casino deserves special mention for their professionalism and friendliness. Any time I reached out, they were quick to respond and resolved my questions efficiently. It’s clear they prioritize players’ needs, which adds a lot of trust and comfort to the overall experience. Platinum Play Casino review highlights this, and I completely agree.
Weston Hughes Comment 3442
9.0/10
Weston Hughes
Posted on 09.12.2024
Their new game lobby design is fantastic! Categories are well-thought-out, and the search function actually works as intended. The favorites system helps organize preferred games, and the 'last played' section saves time. Really appreciate the detailed RTP information for each game.
Ellie James Comment 3441
1.0/10
Ellie James
Posted on 09.12.2024
The casino keeps closing my account for “suspicious activity” every time I win. I’ve provided verification documents multiple times, but they keep asking for more. It feels like they’re doing everything possible to avoid paying my winnings. This is not a trustworthy platform for serious players.
Scarlett Hayes Comment 3301
9.0/10
Scarlett Hayes
Posted on 06.12.2024
Decent platform that keeps improving. Strong points include diverse game selection and regular promotions. The loyalty program is straightforward, and payouts are reliable. Areas for improvement: more payment options needed, and some games could load faster. Still recommended.
Gavin Richards Comment 3300
3.0/10
Gavin Richards
Posted on 06.12.2024
They offer loyalty rewards, but they’re worthless. I spent months playing regularly, only to receive a few free spins with massive wagering requirements. It’s insulting to loyal customers to give them rewards that aren’t worth anything. A decent casino should show appreciation in meaningful ways.
SpeedyDepositFan Comment 3102
10.0/10
SpeedyDepositFan
Posted on 29.11.2024
Instant deposits make such a difference! As soon as I hit deposit, the money was in my account. No waiting, no delays—just instant access to my funds. It’s great for getting into the game right away, and I can focus on playing without worrying about delays in deposits.
Rebecca Thompson Comment 2989
10.0/10
Rebecca Thompson
Posted on 29.11.2024
The game variety here is one of the best I’ve seen. From classic slots and table games to exciting poker options, there’s something for every type of player. I love being able to try new games whenever I want – it’s always fresh and keeps me entertained for hours!
FastVerify Comment 3101
9.0/10
FastVerify
Posted on 27.11.2024
The verification process was refreshingly simple! I uploaded my documents, and within a few hours, everything was approved. It was a seamless experience, unlike other casinos that make you wait forever. I appreciated how easy they made it to get started without unnecessary delays.
FrustratedSpinner Comment 3099
4.0/10
FrustratedSpinner
Posted on 27.11.2024
The games here have way too many glitches. Slots freeze mid-spin, and sometimes my bets don’t even register properly. It’s disappointing to lose bets due to software issues, and it ruins the fun when you’re constantly dealing with technical problems. They definitely need to improve stability.

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