CrownPlay Casino Review

Crownplay Casino was established in 2023 with a mission to offer a gambling experience fit for royalty. The casino is hardly a gambling warhorse, but it gets a lot of things right. A significant drawback, however, is the lack of information on its operator or license.

Considering the royalty hinted at in its name, our visual expectations were satiated by the glitz, glamour, and sparkle at Crownplay’s door. The casino displays a confident ability to deliver a royal gambling experience with a sleek black and old theme. The design is adaptable for mobile and PC use, but we couldn’t find a downloadable app.

Crownplay features more than 2,000 games in different popular categories. A sportsbook section is also present. The casino compliments real money bets with lucrative welcome, reload, and VIP bonuses. This Crownplay Casino review peels back the layers of our experience at the casino.

Crownplay online casino joined the Canadian gambling market in December 2023 under the wing of the Rabidi N.V. company holding a Curacao license. Among its sister casinos, Canadians can find popular brands like Wazamba. Its software is integrated with the help of Soft2bet, providing the site with pure mobile optimisation and a wide range of software from 100+ suppliers to deliver both slots and various table games.

We tested CrownPlay Casino in Canada on several mobile devices to make sure that players will easily launch its games, use the customer support chat, and filter available games. Though the site has no installable app, our mobile experience was great thanks to smart optimisation for iOS and Android. Convenient filters by providers and categories pleased us, though the casino could offer more options to sort slots by features.

The first thing which impressed our team at CrownPlay is its super-fast 2-hours average payout time. Additionally, we were happy to see such a wide range of banking options, including both fiat and crypto. Both deposits and withdrawals start from C$30, while upper cashout limits can come up to C$7,500 per transaction. Block 6.11 in T&Cs specifies upper withdrawal limits which increase according to the VIP level, coming up to C$2,300 daily and C$30,000 monthly for Level 5.

Depositing Money Into Your Account

• Sign up for CrownPlay and enter your account
• Click on the payments widget on the right
• Pick a banking option and enter the limit
• Add the required details in the redirected window

Withdrawing Your Winnings

• Open the payment page and switch to withdrawals
• Pick a banking option you’ve already used to deposit
• Enter an amount within the accepted limits
• Wait up to 2 hours on average to get your money

Though there is no CrownPlay Canadian casino app, the site boasts an excellent optimisation for iOS and Android. Our test showed that all its games and other services are mobile-focused, so your experience on a small screen won’t be different from desktop gaming; registration on mobile is quick, and you can get bonuses, play games, and use all the other options on smartphones and tablets.

The CrownPlay bonus program is rich in various promotions for both casino and sports sectors. Below, we’ll both list these offers and explain their playthrough requirements:

• C$4,500 + 350 FS + 1 Bonus Crab welcome bonus
• Sports C$150 welcome bonus
• Weekend Reload 50% up to C$1,050 + 50 FS
• Weekly Reload 50 Free Spins
• Casino weekly cashback 15% up to C$4,500
• 25% Live Cashback
• 10% Sports Cashback
• Sports weekly reload up to C$750
• Bore Draw 100% Refund
• 2 Goals Ahead Early Payout
• Accumulator Boost up to 100%
• Bonus Shop
• Bonus Crab
• Tournaments

• Welcome Bonus

  New CrownPlay players can get C$4,500 + 350 FS (20 per day) + 1 Bonus Crab as a welcome bonus. Its conditions include wagering of 35x (B + D) and 40x for free spins. The minimum qualifying deposit is C$30. The max. bet while wagering sits at C$7.5.

• Sports Welcome Bonus

  Alternatively, players can choose a 100% up to C$150 sports welcome bonus. The offer should be wagered 6x times (B + D) on events with odds of at least 2.00 settled as win/lose. Multi-bets require odds of at least 1.50.

• Weekend Reload

  On weekends, Canadians playing at CrownPlay can get a 50% up to C$1,050 + 50 FS reload bonus. The minimum deposit is C$30 for the match part of C$75 to get the free spins too. The wager is 35x (B + D) for the match bonus and 40x for free spins.

• Weekly Reload 50 Free Spins

  You can deposit the C$30 minimum from Monday to Thursday to grab 50 Free Spins at a 40x wager. The requirement should be met during 10 days at a C$7.5 max. bet.

• Casino 15% Weekly Cashback

  The top 3 VIP levels can get 5%, 10%, or 15% cashback coming up to C$1,500, C$3,000, and C$4,500. The minimum eligible cashback is C$10, and the wager sits at 1x.

• 25% Live Cashback

  Live cashback of 25% is available for all VIP levels. The maximum bonus amount is C$300, and the wager is 1x. Your losses are calculated from Monday to Sunday. The minimum amount to be credited is C$10.

• 10% Sports Cashback

  On Mondays, the CrownPlay online casino brings 10% cashback for losses on sports bets. The cashback limit is C$30 to C$750. The bonus should be wagered 3x times then.

• Sports Weekly Reload

  Sports fans can get a reload offer of 50% up to C$750 from Monday to Sunday. The wager is 8x (B + D) with odds of 2.00 for wins/losses or 1.50 for multi-bets.

• Bore Draw 100% Refund

  You can benefit from this promotion once it’s got a ‘Bore Draw (BD)’ sign. Available markets include Correct Score, Halftime/Fulltime Correct Score, Last Goalscorer, and some others. The refund is available only when you place a bet before the beginning of the event.

• 2 Goals Ahead Early Payout

  The offer is valid for events with the ‘Early Payout (EP)’ sign on the market description field. It’s available for single, multiple, system, and Bet Builder bets at the 1x2 market.

• Accumulator Boost up to 100%

  This bonus is available every time you win a multibet with at least 3 selections and 1.40 odds for each of them.

• Bonus Shop

  By collecting loyalty points for activity at CrownPlay Casino, players can exchange them for valuable rewards at the Bonus Shop. For example, 10 Free Spins or 1 Bonus Crab for 50 coins.

• Bonus Crab

  To get Bonus Crab, you need to make a minimum qualifying deposit of C$15 once per day or buy it at the Shop. The option can provide you with prizes like free spins, bonus money, or coins.

• Tournaments

  CrownPlay regularly holds events for Canadians, including Slot of the Week, Drops & Wins for both slots and live tables, and sports events. The total prize pool can exceed C$1,500,000.

After registration, we checked whether players at CrownPlay online casino can access tools to regulate their gambling activity. Unfortunately, the account doesn’t have special tools to change settings automatically. However, the footer has a link to a helpful article explaining how to maintain control and determine gambling addiction signs. It also has links to GamCare, GamblingTherapy, and other professional organisations.

The list of slots is not only huge but also diversified. Moreover, CrownPlay provides additional categories for new, top, and exclusive slot machines. Our expert played the top-3 slots here to provide objective feedback.

Valley of the Gods by Yggdrasil

I enrolled with the C$0.1 minimum bet to have a 30-minute gaming session. My attention was fully on the columns with Win Multipliers and Extra Lives. The first column used to charge faster. Additionally, I was lucky to activate the Scarab Collection to get a re-spin.

Cash of Gods by Ela Games

This time, I played at the maximum C$50 bet. The Bonus Booster above the reels was charged after about 10 minutes. Moreover, my main game often pleased me with combinations of high-paying characters. As a result, my net win exceeded C$46.

Benny the Beer by Hacksaw Gaming

My research of this slot was at the C$1 bet per round. I was happy to experience Stackways, which were both normal symbols and Revealing Stackways. Plus, I entered the round with 10 Free Spins after landing 3 Scatters at about my 20th spin.

Available Slots Providers

With 100+ providers on offer, the Canadian CrownPlay Casino never lets its players get bored. The list of providers in the gaming library can serve as an additional library. Canadians are welcome to play slots from Nolimit City, Pragmatic Play, Platipus, Red Tiger, Play’n GO, Hacksaw Gaming, and a whole lot of other licensed and award-winning providers.

Slots RTP

CrownPlay online casino is rich in high-RTP slots with an average score of over 96.6%, including Lucky Kiwi by CT Gaming (96.58% RTP). Plus, the score can vary depending on the bonus round you experience. For example, Benny the Beer by Hacksaw Gaming has Bonus Buy features, so its RTP varies from 96.39% to 96.33%, depending on the feature you choose.

Limits of bets

On average, betting limits at CrownPlay vary from C$0.1 to C$150, though you can come across a range of exceptions. Sugar Spins by Ela Games is great for newbies since its upper bet is C$50, and Rainbow Odyssey by Spinomenal is perfect for high-rollers thanks to its huge betting limit of C$0.2 to C$200.

RNG table games at CrownPlay Casino in Canada have a separate section, though it’s a bit inconvenient that you won’t be able to sort them by sub-categories. Among the most favourite tables Canadians can find here, we can highlight Ultra Warp Roulette, Blackjack Supreme Multihand, Classic Roulette, and Baccarat. Most of the games in this section are supplied by Betsoft, Switch Studios, and BGaming.

The live section has stunning real-time games with dealers from Evolution, Swintt, Pragmatic Play, and other faves. Thus, CrownPlay is home to popular real dealer live shows like Sweet Bonanza CandyLand and tables like Mega Fire Blaze Roulette Live, Sticky Bandit Roulette, Red Door Roulette, and Xxxtreme Lightning Roulette. There is also a Gold Saloon section for VIPs with bets per round of over C$5,000.

CrownPlay Live Casino

The leftmost menu at CrownPlay Casino has a dedicated jackpot section with sub-categories for hot, new, and daily jackpot prizes. However, it’s somewhat inconvenient that the section has no category for only progressive prizes. Still, the site is home to some slots with progressive prizes, including Jackpot Express by Yggdrasil.

CrownPlay Casino has 5 VIP levels with special perks including negotiable withdrawal limits, private events, personal offers, increased cashback, and many other advantages. Level 1 is obtained by newbies by default, and active real money bets at CrownPlay allow Canadians to proceed through the loyalty program.

We contacted CrownPlay Casino’s customer support team through the live 24/7 chat. The waiting time took about 3 minutes, and the manager provided a detailed, personal answer. The site also boasts an informative Help Center which serves as FAQs.

• Live chat 24/7;
• Email support@crownplay.com;
• FAQs.

We examined T&Cs at CrownPlay to make sure that our readers won’t face pitfalls and will enjoy a secure experience. Section 6.8 pleased us with a really low 1x deposit turnover since most competitors require at last 3x. It’s also important to pay attention to section 6.13 which states that you can have only 3 pending withdrawals at a time. Section 9 is fully dedicated to prohibited actions, so make sure to check it to avoid common mistakes.

Full terms and conditions you can read here. 

Rabidi N.V. that owns CrownPlay Casino is a trustworthy operator with years of experience and a range of other reliable brands like Wazamba under its umbrella. The site holds a OGL/2023/103/0067 Curacao license and holds software from 100+ reputable suppliers with certificates from regulators like GLI. AML and KYC stand for transparent payments, while SSL encryption protects players’ payment details.

We decided to check feedback from real players, visiting several independent forums and conducting our own survey. We noticed some complaints regarding the absence of a mobile hotline. Fortunately, we didn’t notice anything regarding frozen withdrawals or problems with fair outcomes. For sure, we’ll continue tracking what players say and how the casino’s team reacts to this feedback.

Our team was happy to deal with CrownPlay Casino, considering its huge gaming library of 10,000+ games, mobile optimisation, and a whole lot of bonuses, including 3 cashback variations. Moreover, existing players are always engaged thanks to the Bonus Shop and Bonus Crab features. Additionally, we were happy with the operator’s reputation and its active license, so CrownPlay is one of the best Canadian online casinos to recommend.