Review updated:

PlayFrank Casino Review

Rating: 5/10

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Present icon Welcome bonus: C$300 + 200 Free Spins Get Bonus & Play Now Go to PlayFrank Casino
  • Interac
  • VISA
  • MasterCard
  • Paysafecard
  • Payz Casinos
  • MuchBetter
  • Prepaid Visa

Review updated:

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Present icon Welcome bonus: C$300 + 200 Free Spins Get Bonus & Play Now Go to PlayFrank Casino
Reliability 5
Usability 5
Promotions 5
Softwares 5
Slots 5
Game Types 5
Payments 5
Mobile 5
Support 5
How we rate casinos
Page contents

Usability in PlayFrank

Rating: 5/10

PlayFrank Casino is a bright and bubbly casino site that's been around since 2014. The site offers a very simple interface with an easy-access menu that simply lists the game genres, challenges, and promotions so players know exactly where to go – it's easy for both newbies and regulars to navigate.

At the bottom of the main page is a more detailed menu. This contains some of the necessary details such as licensing, responsible gaming, and so on that are pertinent to having a good time online. Throughout this Play Frank Casino review we'll take a look at the other features.



Best bonus offers from PlayFrank casino in 2024

Main info about bonus at PlayFrank casino
🍁 PlayFrank casino Get Bonus
💰 Welcome Deposit Offer C$300 + 200 free spins
💲 Minimum Bonus Deposit C$10
❗ Bonus wagering requirements x35
🎰 Software Providers 19
📱 Mobile Compatibility Android, iPhone, iPad
🎲 Number of games 1200+
🆘 Support Live chat 24/7

Payment options at PlayFrank Casino

Rating: 5/10

There are several payment options available to Canadians at PlayFrank Casino. These options include some Canadian favourites such as Visa, MasterCard, ecoPayz, Skrill, Interac, and Neteller.

There are no fees for any of these methods, with deposits being transferred instantly into your account. Withdrawals have a processing time of 24 hours, though the final transaction time will depend on the method used. There's a minimum deposit of C$20 in place and a generous top-end withdrawal limit of C$10,000 per week.

Payment options at PlayFrank Casino
Min–Max Deposit Time Deposit Fees Min–Max
Time Withdrawal Fees
Interac C$10–2,000 Instant 0% C$10–n/a 0–5 days 0%
VISA C$10–2,250 Instant 0% C$10–n/a 0–5 days 0%
MasterCard C$10–2,250 Instant 0% C$10–n/a 0–5 days 0%
MuchBetter C$10–2,000 Instant 0% C$10–n/a 0–5 days 0%
Paysafecard C$10–1,000 Instant 0% C$10–n/a 0–5 days 0%
ecoPayz C$10–2,000 Instant 0% C$10–n/a 0–5 days 0%
Astropay C$10–2,000 Instant 0% C$10–n/a 0–5 days 0%

Mobile and Applications at PlayFrank Casino

Rating: 5/10

From the outset, it is clear that the PlayFrank Casino website has been designed to ensure its usability on a mobile platform as well as the desktop site. This means that the simple design and layout works perfectly when the site is opened on a mobile browser.

Better still, the site is scalable to fit any screen, be it a mobile phone or a larger-screened tablet. The site is also fully optimized for use by iOS and Android phones as well as the less common Windows and Blackberry. There is no dedicated app.


PlayFrank Casino Bonuses and Promotions

Rating: 5/10

One of the best things about any online casino is the fact that they offer a series of bonuses and promotions to their players. These bonuses serve to bring in new players as well as helping to give you a boost when you do join up.

The biggest, most lucrative bonus at PlayFrank is the welcome bonus. This offers an impressive 100% match up to C$300. On top of this, there are 200 free spins to be earned, which can be played on the Starburst slot. This welcome offer is further broken down into three separate deposits that must be made if players intend to claim the full offer.

Players are also able to enjoy a wide range of gamification features across the site. An automatic rewards system is in place, where you gain points for spending real money. There's a Mystery Prize hunt and, finally, daily challenges also awarding fun extra prizes, points, and more.

  • Welcome Bonus: 100% match up to C$300 and 200 free spins
  • Mystery Prize hunt – Play qualifying Play'n GO games to trigger
  • Daily challenges offered to gain different rewards
  • VIP program

Game Variety

Rating: 5/10

PlayFrank Casino offers a vast selection of games to its players. Indeed, this selection comprises more than 1,500 games, which will ensure players from Canada have a lot to choose from. The selection is constantly growing too, with more games added every month. It's well worth keeping an eye open for new games or developers to arrive on the platform.

Different game categories are abundant on offer too. These include, but are not limited to, slots, poker games, live casino, and a variety of table games including roulette, blackjack, baccarat, and video poker.

Slot Machines

Rating: 5/10

Slots are the most commonly found genre of game on PlayFrank. There is an enormous range of options here and these can be whittled down into only two sections – slots and classic slots. This means that scrolling through this list can be somewhat daunting unless you know the name of the game you want.

However, it can be worth it as the site has almost every type of slot you can think of from five reel games to those more simple options. There's also a selection of progressive jackpot games that can pay out some massive wins if your luck is right.


Rating: 5/10

The PlayFrank site is very reliable to play at. The site holds licenses from the Malta Gaming Authority, UK Gambling Commission and it also has an Irish Gaming licence. With all these in place, the site is perfectly positioned to offer high levels of security as demanded by these licenses.

On top of that, the casino is encrypted by SSL protocols that ensure player data cannot be accessed by third parties. Players are required to undergo rigorous KYC procedures too when setting up their account. This to ensure they are who they say they are, which makes transactions even safer.


Rating: 5/10

As we mentioned before, PlayFrank utilizes several different providers when it comes to offering its games. These providers include some of the bigger names in the industry such as NetEnt, Microgaming, Play'N GO, and more. There are also some smaller providers such as Wazdan, Synot, and Stakelogic offering their games as well. This means that all the games run very smoothly and, due to the specifications of these providers, can be played on mobile devices as well. Overall, the site works and loads smoothly, partly down to the minimal graphics it uses as well.


Client Support

Rating: 5/10

PlayFrank offers several options to provide player help. The best starting point is the FAQ section, which is pretty comprehensive covering all the most common questions. There's a live chat available, but this is only open from 8 am to midnight CET. Finally, there's an email that players can access using the embedded form, but there is no telephone available.

  • Live chat: yes, 8 am-midnight CET
  • Email via the contact form


Rating: 5/10

PlayFrank is a top option for casino players no matter where they are. For Canadians, this site offers the perfect place to get gaming as there are over a thousand games available across a wide range of different genres. The only issue here is the lack of filters to whittle down the selection.

There are some exciting bonuses on offer too as well as a rewarding loyalty program, which makes playing regularly worthwhile. Offering a convenient mobile platform, numerous payment options, and a secure gaming platform, PlayFrank is a site that's worth testing out.

  • Advantages

  • Lucrative welcome bonus
  • Hundreds of games
  • Daily challenges
  • Limitations

  • Live chat is not available 24/7


📌 Is PlayFrank Casino safe to play at?

Yes, PlayFrank offers a safe, secure gaming platform thanks to its licensing and also the SSL encryption protocols in place.

📌 Does PlayFrank offer a VIP program?

Yes, there is a reward points program for any player not in the UK. These points are based on the amount of real money wagered.

📌 Does PlayFrank accept CAD?

Yes, PlayFrank accepts CAD as one of their seven currencies available for wagering, which means no currency conversion fees!

📌 Is it easy to close an account with PlayFrank?

Yes, all you need to do is get in touch via the contact us link. The casino likes to get feedback on the reason for closure as well.

Player reviews about PlayFrank Casino

Isabelle Cohen Comment 1953
Isabelle Cohen
Posted on 01.06.2022
PlayFrank has nice games but quite limited banking options. There are only a handful of payment methods available. Besides, withdrawals can take up to five days. On the bright side, the welcome bonus comes with 200 free spins.
Ethan Davis Comment 1625
Ethan Davis
Posted on 14.02.2022
It's an exciting casino, with daily challenges and meaty offers. Still, the overall experience could be improved with a better search tool. Sometimes, I struggle to find the titles I want. Anyway, I think it's a minor inconvenience, compared with the benefit it offers.
Sam Hopper Comment 1525
Sam Hopper
Posted on 20.01.2022
Ah, I love the cute design and characters at Play Frank! It’s so refreshing to see a site that’s not so serious. The only thing serious here are their promos. How long does it take to get to VIP status? I want to access all of the benefits this fun casino has to offer.
Butler Kelp Comment 1278
Butler Kelp
Posted on 26.11.2021
Play Frank is amazing. I always do my research before i start to play, these guys have a great selection of games that have good suppliers, The daily challenges makes me come back every day. And when you sign up the welcome bonus is a real winner.
Big Dog Comment 1198
Big Dog
Posted on 10.11.2021
This site was okay. I managed to enjoy most of the games that I played. When I decided to withdraw some of my winnings I needed some help. I tried to use the live chat however it was not available. It would be way more beneficial to have a 24/7 live chat.
Kohen Frazer Comment 1182
Kohen Frazer
Posted on 08.11.2021
I had such a great time on this site. I absolutely loved the website's layout, it was completely intuitive. I usually struggle navigating through websites as they can be so complicated, however this was not an issue for me at all.
Emerson Comment 1169
Posted on 05.11.2021
This is a great casino that is reliable and trustworthy. They have so many games I enjoy. I became a member, and I like all the extras that I get. I’m going to keep playing at this casino.
IceCream Comment 997
Posted on 27.09.2021
I always like a good welcome bonus, and PlayFrank delivers on this. There are also many other promotions that you can get when you play often. There are plenty of good games, and I'm enjoying my time here. Well done, guys!
IceCream Comment 986
Posted on 24.09.2021
I always like a good welcome bonus, and PlayFrank delivers on this. There are also many other promotions that you can get when you play often. There are plenty of good games, and I'm enjoying my time here. Well done, guys!
Johnathan Granholm Comment 952
Johnathan Granholm
Posted on 17.09.2021
The search function this casino has is way more convenient and simple than some other casinos. Their welcome package is also a good reason to try the website out, and I have had fun using my free spins.

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